Support » Plugin: Advanced Access Manager » Incompatibility with BackWPup 3.0.1

  • Resolved Adam


    I’ve run into an issue where I cannot access another plugin when Advanced Access Manager is activated. The other plugin I am unable to access (when AAM is activated) is BackWPup 3.0.1 (just this version, not previous veresions). The BackWPup menu item disappears from the sidebar, and when I go to visit the BackWPup admin screen by URL, I get this error message:

    You do not have sufficient permissions to access this page.

    Any way to fix this? I can create an admin user in a test site of mine if needed. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Vasyl Martyniuk


    Hi Adam,
    This usually happens when some plugin adds additional capabilities to the system.
    AAM has internal mechanism which is caching the current user’s capabilities for 10 day. This was done to speed-up the AAM. The cache is clean each time you hit “Save” button in AAM screen.
    So each time you have this issue, you have to go to AAM. Select Current Role – Administrator, Current User – yourself and click Restore default button. Or just make sure that all capabilities are checked and hit Save.

    This should resolve the problem.

    BackWPup does create 3 user roles. This does sound like the issue. Thanks again for the “fix”!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Incompatibility with BackWPup 3.0.1’ is closed to new replies.