Support » Plugin: Order Splitter for WooCommerce » Inclusive Order Splitting

  • Resolved thegeekeg

    (@thegeekeg)


    After Changing Order Split Settings into ” Inclusive ” when i try to separate 2 products from a parent order inside the order page, it ends up create 2 separate orders ” as the default settings “.

    Appreciate if you share a step by step guide or video on how the inclusive order settings works since i tried everything and it splits the items that are highlighted into multiple orders instead of combining them into 1 single new order.

Viewing 11 replies - 1 through 11 (of 11 total)
  • @thegeekeg try with “Remove items from parent order on split“. You will find this option under optional area on general settings tab.

    Thread Starter thegeekeg

    (@thegeekeg)

    @jonathan972 The problem is not in the parent order, its in the new generator orders, when i select 2 items, it should create a new order including those 2 new items, but what it does is it creates 2 new orders for each item. Its like i am using Default settings instead of inclusive !!!

    I hope its clear for you, if not let me know and i can share with you screenshots

    @thegeekeg when “Remove items from parent is turned on, inclusive items will be splitted in a new order and will be removed from parent order. In this case it will create only one sub-order/child-order. See the screenshot for both cases.

    Remove items from parent is turned On
    Remove items from parent is turned Off

    Thread Starter thegeekeg

    (@thegeekeg)

    Tried this and its the same – check attached screenshots

    Settings

    Remove Items from parent order

    Order After splitting

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @thegeekeg I would suggest you to join us on our demo website so we can reproduce this error with your help. Click here for demo website.

    Thread Starter thegeekeg

    (@thegeekeg)

    @fahadmahmood I am a bit confused what you want me to do ? But if it will make it easier for you, i can record the whole cycle for you and share it with a link? will that work for you?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Sure, please record a video and we will record a video for you in reply if results are different. If results are same and with some bugs, we will fix it and if there is something missing in your settings, it would help you to understand. Please proceed.

    Thread Starter thegeekeg

    (@thegeekeg)

    Hello Fahad,

    After reviewing your recent link ” https://ibulb.wordpress.com/2021/04/05/auto-split-vs-manual-split/ ” it seems thats why the manual order splitting inside the order itself it seems not working since its not following the general settings rules, question is right now: Can we make the manual splitting from inside the order work using the rules?

    For example if i have a processing order with Item A,B,C , we want to create/split a new order that has A,B and leave the old order having C since C is not yet ready, but we want to Ship A,B in a new order.

    How can we achieve this result?

    Jonathan Addison

    (@jonathan972)

    @thegeekeg we are testing your scenario. You will be informed with new version if it does not work. In the recent release, previous issues are resolved.

    Thread Starter thegeekeg

    (@thegeekeg)

    @jonathan972 Thanks Jonathan for your prompt response, this is the exact issue i posted in the beginning of the thread, i think it would be helpful if we follow the settings rules in terms of manual order splitting, what we are aiming for is the above scenario by splitting items in a new order and keeping the rest in the same old order. Looking forward to your response once you test my scenario.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @thegeekeg after reading your initial post about inclusive method and split action through edit order page, I realized that you are requesting a new functionality in fact. At this moment, edit order page gives you an option to split by selection. But you want to use rules here. I am closing this ticket because it is not a bug report but a new feature/functionality request. Please be with us, soon we will release a new version with this feature.

    Ideally on selection of “Split” from the dropdown, you will see a toggle button to switch between selection and splitting rules. If you will choose rules, it will work with rule else it will keep working as now. We appreciate your patience.

Viewing 11 replies - 1 through 11 (of 11 total)
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