Support » Plugin: DHL for WooCommerce » Including the shipment reference option

  • Hi,
    is there an option to create a shipment reference within the plugin – without needing to switch over to the business customer portal?
    Since we like to include the invoice, as well as debitor number in this shipment reference for administrative reasons, we’d highly appreciate it if this option was given to us within the order in woocommerce itself.

    Thank you for your help in advance & kindest regards,

    Treude

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Shadi Manna

    (@shadim)

    Treude,

    The tracking number is added to the order notes within the order, is this what you are looking for?

    Best,
    Shadi.

    Hello Shadi,
    First of all: Thank you for your quick response. Unfortunately, I am not looking for your suggested feature. I specifically want to give a manual “title” to the shipment itself. We are used to that feature – in Germany it’s called a “Sendungsreferenz” which would correctly translate to a “shipment reference” in English. We use this feature to create a unique reference between a customer, the specific invoice and the shipment that has been made.

    Kindest Regards,
    Treude

    Plugin Author Shadi Manna

    (@shadim)

    Treude,

    It doesn’t sound like this is something that is built into the plugin, my assumption is you will have to get someone to custom code it for you.

    Best,
    Shadi.

    Hello Shadi,
    this is what I was expecting. Given the fact that it would only include setting up one more variable that has to be copied to the customer portal, wouldn’t that be an easy addition to make? Otherwise I would need to come up with a whole solution for a communication protocol between the DHL customer portal and the server the website is being launched from, wouldn’t I?
    If you want I can give you further information on the issue – if I’m the only individual asking for that specific feature I can understand if you are not interested in adding that feature at all.

    Kindest Regards,
    Treude

    I am also looking for this feature, I want to have the woocommernce order id set in the “shipment reference” field in the DHL lable.

    Until now I have created the labels manually and used the reference field to find order labels real quick.

    Have you found a solution for this?

    @deltaray
    Unfortunately I have not found a solution yet, I assume we just have to wait for an addition of this feature if there are a high number of users requesting it.

    @shadim Is it possible that we add custom code with hooks to set the reference field for shipments?

    Plugin Author Shadi Manna

    (@shadim)

    I will try to find out and get back to you.

    Plugin Author Shadi Manna

    (@shadim)

    It is currently not possible to do this with hooks, but we will try to implement it in 2019.

Viewing 9 replies - 1 through 9 (of 9 total)
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