Support » Plugin: Woo Custom Emails Per Product » Include Custom Content to Email Invoice

  • Hi Alex!

    Awesome plugin! 😀 It’s working great for us. However, is there something we can do so that the custom content gets included to the email when we manually email the invoice / order details to the customer via Order Actions on the Order page? Here’s a screenshot of what I mean:

    https://daneloctober.tinytake.com/tt/MzkzNzYzNV8xMjA4NDQzMA

    We include specific instructions in our custom email content, and sometimes, we need to resend the email for when the customer deletes it or cannot find it. But when we send them an email via the Order action > “Email invoice/order details to customer”, the custom content is not there.

    We hope you can help us. Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author alexmustin

    (@alexmustin)

    Hi @daneloctober,

    Thanks for using my plugin!

    At this time, the plugin is set to add Custom Emails content when one of these WooCommerce triggers happen:

    • Order is changed from “Pending” to “On-Hold”
    • Order is changed from “Failed” to “On-Hold”
    • Order is changed from “Cancelled” to “On-Hold”
    • Order is changed from “Cancelled” to “Processing”
    • Order is changed from “Failed” to “Processing”
    • Order is changed from “On-Hold” to “Processing”
    • Order is changed from “Pending” to “Processing”
    • Order is changed to “Completed”

    Unfortunately, the action you’re performing doesn’t fall under one of these circumstances.

    I will add your request as a Feature Request in GitHub, so the plugin can have this functionality in a future release.

    Thanks again and good luck using the Woo Custom Emails Per Product plugin!

    • This reply was modified 3 months, 4 weeks ago by alexmustin.
    Plugin Author alexmustin

    (@alexmustin)

    @daneloctober – Have you tried using the “Resend new order notification” option?

Viewing 2 replies - 1 through 2 (of 2 total)
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