• Resolved kaisar10

    (@kaisar10)


    Hello,
    Thanks for the great plugin. I want to know that how can I include user’s current url in pre filled text. I mean when user clicks on the icon, current url should include in the message so that I know what product user wants to inquire about.
    Any way please.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Divya

    (@divyatejaswini)

    Hello,

    It is easy to know the current page URL from where the User contacted you.

    Please use the Placeholders {{url}} and {{title}} in the Pre-filled text to know the page URL.

    To know more please refer to this link.

    https://holithemes.com/plugins/click-to-chat/pre-filled-message/

    Thank you,
    Have A Nice Day.

    Regards
    Divya.

    Thread Starter kaisar10

    (@kaisar10)

    Thank you that is working fine.

    Now having another issue. Shortcode [chat style=4] or [chat] is not working. It is showing text instead of button in my product short description area or somewhere else too. I am using schema theme by mythemeshop.com.

    Please help.

    Thread Starter kaisar10

    (@kaisar10)

    Sorry I was placing the wrong shortcode. I have done it.

    Another issue is I am unable to change the text color of Style-4 in style customization. When I click on change text color it does not work.

    How can I change the text colour?

    Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    Thank you for reporting the issue.

    please add this code at

    Appearance -> customize -> Additional CSS

    .ht-ctc-chat.style-4 .chip {
    	background-color: orange !important;
    	color: blue !important;
    }

    please change the background-color value

    e.g.
    background-color: #dddddd !important;

    Have a nice day,
    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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