Viewing 8 replies - 1 through 8 (of 8 total)
  • I have the same problem, is there any solution?

    If you’re using Contact Form 7 and change the default fields from [your-name], [your-email] and [your-subject] to something like [name], [email], [subject] you can get Flamingo to recognize this new form field naming convention by setting these additional settings at the base of your form editor in the ‘Additional Settings’:
    flamingo_email: “[email]”
    flamingo_name: “[name]”
    flamingo_subject: “[subject]”

    videogold

    (@videogoldhotmailcom)

    Thanks nightbook! Email and name work correctly, but the subject is still showing up as [subject] in Flamingo. I would think it’s related to not using a field with the name “subject” in the form. I have my subject hard coded into the subject field.

    Hi @videogold, if you’re not using the [subject] field within your email you’ll want to change it to use whatever you have for subject or just use a Text field to indicate what kind of message it is for example;
    flamingo_subject: “Contact Form Submission”

    Hope that’s helpful,
    Cheers

    Great that was just what I was looking for

    Cheers

    Alfo

    (@alfonsberger)

    Having the same issue. As we use many forms without a customer filling in [your-subject] the Flamingo database is full of [your-subject] messages.

    @nightbook: Where does “flamingo_subject: “Contact Form Submission”” go to make it work. I pasted it into the email but it didn’t change anything in Flamingo

    Appreciate your help to fix this. Thanks

    Alfo

    (@alfonsberger)

    Figured it out. It needs to go in the “additional settings” field. Thanks

    Thank you @nightbook . It looks work well now.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Inbound Messages "subject"’ is closed to new replies.