inactivity popup don’t work

  • Resolved rhodopist90

    (@rhodopist90)


    2 years, 5 months ago

    hi, i checked the popup to appear with the inactivity event, but it comes up as soon as I enter the website, can you help me with that?

Viewing 1 replies (of 1 total)
  • popupmakersupport

    (@popupmakersupport)

    2 years, 5 months ago

    Dear @rhodopist90 ,

    Thanks for reporting.
    In order to help you, we need the following information:

    1. The website where we can see the popup live.
    2. Screenshot of the Opening Events section from your Popup Maker account:
    https://prnt.sc/2016b0y

    We assume, that along with the Inactivity event, you have the On Load event.
    So, please, provide us with the needed information, so we can assist accordingly.

    Looking ahead to hearing from you soon.

    Best,
    Popup Maker Team

Viewing 1 replies (of 1 total)
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