Support » Plugin: Newsletter » Inactive e-mails check?

  • Resolved Loczuch

    (@loczuch)


    Hey,
    is there any way to check how many of the e-mail addresses in my database are inactive? Yesterday I sent my first newsletter campaign and I got over 200 e-mails that stated the recipient does not exist. I know that there is something called “bounces” in the plugin configuration, but it’s written that there are 0 bounces. How to solve it?

    I sent e-mail via plugin SMTP configuration.

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  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, bounced can be managed with the bounce addon, but you can even collect the bounced message addresses from the error emails you got back, and import that list as “bounced” addresses in the subscriber management page.

    Stefano.

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