Support » Theme: Oceanly » greate theme

Viewing 6 replies - 1 through 6 (of 6 total)
  • This theme creating issue in working with Mozilla

    Theme Author ScriptsTown

    (@scriptstown)

    Hi,

    Could you be more explicit about what the issue is? (a screenshot would be helpful). Also, please open a support thread about the issue.

    Thanks!

    How to attach screenshot;
    When i try other themes, it works fine but with your theme it appears as domain selling type massage;

    and a link of godaddy is created;

    seems like a bug in the theme or hacked.

    Theme Author ScriptsTown

    (@scriptstown)

    This sounds like a DNS or caching issue (like browser cache) and has nothing to do with the theme.

    The theme is checked by multiple reviewers before it is available in the repository. I have also checked the theme with Firefox and other browsers. Also, there are other users who are using this theme without this issue.

    Maybe you can clear your browser cache and retry as you said it only happens with Mozilla Firefox. Or, you may contact your hosting provider.

    For screenshot, you can upload to a site like “Imgur” and share the link. (https://wordpress.org/support/forum-user-guide/faq/#can-i-include-screenshots-or-videos)

    You may want to reconsider your ratings.

    Thanks!

    When I activate your theme the issue creates; when i change theme or browser it resolves.
    When i activate other themes it works fine.
    I cleared catche and history but did not worked.

    So Issue is in your theme only.

    Theme Author ScriptsTown

    (@scriptstown)

    I can’t assist you further here. Please contact me directly on my site using live chat support or contact form. I would need more detail on this issue. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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