Support » Plugin: Facebook Thumb Fixer » Improve your chances of getting a support response

  • Plugin Author Michael Ott


    Fun Fact: Contrary to popular belief, most developers are not psychic.

    If you require support but do not bother to share a link to the web site or page in question, your query will be ignored.

    Another fun fact: An overwhelming majority of support topics have me suggesting the user try the official Facebook Debug tool (like it says in the help topics for the plugin page) and end with the user responding “Oh hey that worked!”.

    The moral of the story: Please RTFM in the plugin page before posting here, it’ll save me a lot of unnecessarily wasted time and possibly you some embarrassment.

    Apologies in advance for the bluntness of this post. There’s only so much support I can offer for something which I give away for free and get nothing in return from.

    WordPress is not as ‘free’ as you might think.

    Peace out.

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