Support » Plugin: Elementor Page Builder » Server Error (500 Internal Server Error)

  • SCENARIO:
    WordPress 4.9.2
    Elementor v1.9.3

    PROBLEM:
    After updating WordPress to the latest version, when I make a change to the page content with ELEMENTOR Page Builder, pressing [UPDATE] button returns me ERROR:

    Server Error (500 Internal Server Error)

    and the page is not updated

    thks for the support
    Claudio

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Here my System Info:

    == Server Environment ==
    Operating System: Linux
    Software: Apache/2
    MySQL version: 5.5.5
    PHP Version: 5.6.29
    PHP Max Input Vars: 1000
    PHP Max Post Size: 64M
    GD Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.9.2
    Site URL: http://www.webconsultingsmp.it
    Home URL: http://www.webconsultingsmp.it
    WP Multisite: No
    Max Upload Size: 64 MB
    Memory limit: 40M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: it-IT
    Timezone: Europe/Rome
    Debug Mode: Inactive

    == Theme ==
    Name: Patti
    Version: 2.9.2
    Author: Madalin Tudose
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: it_IT
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36

    == Active Plugins ==
    BackWPup
    Version: 3.4.4
    Author: Inpsyde GmbH

    Blank Slate
    Version: 1.1.1
    Author: Aaron Reimann

    CMS Tree Page View
    Version: 1.5
    Author: Pär Thernström

    Contact Form 7
    Version: 4.9
    Author: Takayuki Miyoshi

    Content Views
    Version: 1.9.9.5
    Author: CVSOFT LLC

    Custom Twitter Feeds
    Version: 1.2.7
    Author: Smash Balloon

    Data Tables Generator by Supsystic
    Version: 1.7.1
    Author: supsystic.com

    Delicious Shortcodes
    Version: 1.9.2
    Author: DeliciousThemes

    Duplicate Page
    Version: 2.4
    Author: mndpsingh287

    Elementor
    Version: 1.9.3
    Author: Elementor.com

    Envato Market
    Version: 1.0.0-RC2
    Author: Derek Herman

    Feedzy RSS Feeds Lite
    Version: 3.2.7
    Author: Themeisle

    Gallery – Video Gallery
    Version: 2.2.2
    Author: Huge-IT

    MailChimp for WordPress
    Version: 4.1.14
    Author: ibericode

    Maintenance
    Version: 3.5.1
    Author: fruitfulcode

    Paid Memberships Pro
    Version: 1.9.4.2
    Author: Stranger Studios

    Paid Memberships Pro – WooCommerce Add On
    Version: 1.4.5
    Author: Stranger Studios

    Popup Builder
    Version: 2.6.6
    Author: Sygnoos

    Price Table
    Version: 1.4
    Author: pickplugins

    Pricing Tables For Visual Composer – Free
    Version: 1.1
    Author: Labib Ahmed

    Slider Revolution
    Version: 5.4.6
    Author: ThemePunch

    SMK Sidebar Generator
    Version: 3.1
    Author: Smartik

    Smooth Slider
    Version: 2.8.7
    Author: SliderVilla

    Templatera
    Version: 1.1.12
    Author: WPBakery

    The Events Calendar
    Version: 4.6.9
    Author: Modern Tribe, Inc.

    Ultimate Addons for Visual Composer
    Version: 3.16.17
    Author: Brainstorm Force

    WooCommerce
    Version: 3.2.5
    Author: Automattic

    WPBakery Page Builder
    Version: 5.3
    Author: Michael M – WPBakery.com

    == Debug ==
    Errors:
    TypeError: Cannot read property ‘style’ of undefined
    at http://www.webconsultingsmp.it/wp-admin/js/editor.min.js?ver=4.9.2 – 1:694
    2018-01-24 10:09 +00:00
    x 4 times

    TypeError: Cannot read property ‘style’ of undefined
    at http://www.webconsultingsmp.it/wp-admin/js/editor.min.js?ver=4.8.5 – 1:694
    2018-01-18 16:50 +00:00

    TypeError: jQuery(…).smooth is not a function
    at http://www.webconsultingsmp.it/wp-admin/post.php?post=1251&action=elementor – 4:30
    2018-01-18 16:20 +00:00

    TypeError: Cannot read property ‘style’ of undefined
    at http://www.webconsultingsmp.it/wp-admin/js/editor.min.js?ver=4.8.5 – 1:694
    2018-01-17 18:09 +00:00
    x 2 times

    TypeError: Cannot read property ‘style’ of undefined
    at http://www.webconsultingsmp.it/wp-admin/js/editor.min.js?ver=4.8.4 – 1:694
    2018-01-16 08:56 +00:00
    x 3 times

    TypeError: Cannot read property ‘form’ of undefined
    at http://www.webconsultingsmp.it/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.9.0 – 2:64723
    2018-01-12 11:40 +00:00
    x 18 times

    I’m sorry but not having solved the problem I had to disable ELEMENTOR

    Plugin Support Ben Pines

    (@benpines)

    Try to deactivate all plugins except Elementor and switch to theme TwentySixteen, also update Elementor. See if it works.

Viewing 3 replies - 1 through 3 (of 3 total)
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