• Hello,

    I have installed recently v8.2.10 with WordPress 5.4 – I am not the one adding content to the site, but I have been reported issues, which I just verified :

    – when adding an mp3 to a post, the “button “Verify” does not work : it just does nothing
    – removing an mp3 from a post does not work : I check the box, click on WordPress’s “Update” : and the mp3 is still there.

    How can I get these features back ?

    Best regards
    R. Grasso

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author benbeecroft

    (@benbeecroft)

    Hi @rgrasso2,

    Thank you for bringing these problems to our attention. They will be addressed in version 8.2.11, set to release later this week. We’ve figured out the bug when removing an mp3 file from a post, but we are still looking for what’s going on with your Verify button. When you select Verify, are any red error messages appearing below the URL input, or is this button literally doing nothing? Also, what color does the button show up as, and does this ever change?

    Thanks for using PowerPress!
    Ben

    Thread Starter rgrasso2

    (@rgrasso2)

    Hello,

    Thank you for looking into this : the button is this one :

    <div id=”pp-change-media-file-showarchive” style=”display: none;”>
    <div id=”save-media-showarchive” class=”pp-blue-button”
    onclick=”powerpress_saveMediaFile(this)”>VERIFY</div>
    </div>

    It is located below the entry field, the text is white with a blue background. When I bring the pointer above it, it changes into a hand with a pointing finger. But when I click on it, its shape or color does not change at all, just plain nothing happens, and no red message or anything else appears anywhere. I am accessing WordPress administration on Ubuntu Linux 19.10, using Google Chrome version 80.0.3987.132. In Google Chrome, I have AdBlock Plus which is disabled for this website WordPress administration site.
    And the Verify button has been working perfectly until recently.

    Plugin Author benbeecroft

    (@benbeecroft)

    Does the button ever work, and if so could you share circumstances that break it? For example, are you able to verify a media file in a new post but not when editing an old podcast episode? Or, is the button always broken?

    Thread Starter rgrasso2

    (@rgrasso2)

    Well, I am sorry but it is worse than that : if I open a past post with an mp3 in a podcast entry : if I click on “Edit Media File” : at some point the window is brought at its top, and if I scroll down to the podcast entry, it is not editable at all !

    Other than that : the button does not work in a new post, nor in a old post in an empty field.

    I have a staging site on the same server, which I created as a clone of the website some months ago, with Powerpress v8.2.9 and WordPress 5.4, there for a new podcast entry field, there is no “Verify” button at first, but a “Continue” button : and both work fine. The button “Change media” is working fine as well. Everything seems to be working, actually.

    Plugin Author benbeecroft

    (@benbeecroft)

    I believe I have managed to re-create this issue. We will be releasing PowerPress 8.2.11 within the next couple days, and these issues you’ve mentioned should be smoothed out in that version. Please reach out if you continue to have problems after the update.

    Thank you for using PowerPress!
    Ben

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Impossible to remove an mp3 ?’ is closed to new replies.