Hi @sushibastas
Could you please tell us what version of UM are you using? Do the roles in the selector have administrative rights?
Regards,
Thread Starter
ADRIAN
(@sushibastas)
Hello champ, thank you very much for your help, your plugin is a very important part of our project, get assistance when we have made so many efforts without success, it gives hope
Well the version we use is Version 2.1.6
We do not know very well what administrative permits are, we leave you captures to facilitate your indications
user profiles
https://prnt.sc/tw7ply
form, role selector
https://prnt.sc/tw7qdi
we have installed role editor looking for some support, but we have not found anything strange that makes ultimate member fail
https://prnt.sc/tw7rq1
and so far we only get a record without a profile added when registering
https://prnt.sc/tw7s6y
where the form only works correctly if the user option is chosen, which is the subscriber option
with any different role, whether they are native to wordpress or have been created by us, we get an empty record
https://prnt.sc/tw7tdn
We hope that this data will help you orient us
How did you create the roles?
From your first screenshot it looks like you created them outside of UM. Your 4th column should have “Yes” for the roles you want in UM as per this screenshot.
Thread Starter
ADRIAN
(@sushibastas)
Hello diabolo, your comment has given us an indication that has been revealing, we were creating profiles with user role editor, so we created profiles from outside of UM, as soon as we have created a custom one in UM, this detail of creating profiles does not We had seen it before, once the personal roles have been created, the role has already been correctly registered.
However, now the conditional laws of the form have stopped working, but in order not to waste more time we will make several custom forms to a role and thus solve our needs
Thank you very much for your support and speed, they have been decisive in moving our project forward and I greatly appreciate it.
greetings and thanks !!
You’re welcome.
Good luck with your project.