Support » Plugin: Email Marketing and Email Automation for WordPress & WooCommerce – Mail Mint » Nice plugin and team

Nice plugin and team

  • tamudosoyyo

    (@tamudosoyyo)


    3 months, 2 weeks ago

    Hey, your plugin is awesome and appreciate a clean and nice looking dashboard, everything is very intuitive. But I have an enormous problem, I can´t collect subscribers from forms.
    I already tried several things: disabled my cache plugin, deactivated all my plugins except yours, switched theme, restored permalinks, tried several forms, restored your plugins data and nothing works. Once I submit the form the following error appears at the console log:
    Failed to load resource: the server responded with a status of 403 ()
    Hope you can give me a solution and change my rating. I understand your plugin has to mature. Keep the awesome work.

    • This topic was modified 3 months, 2 weeks ago by tamudosoyyo.
    • This topic was modified 3 months, 2 weeks ago by tamudosoyyo.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter tamudosoyyo

    (@tamudosoyyo)

    3 months, 2 weeks ago

    Found the problem. You don´t support subfolder installations or at least that is what is happening to me, parent domain works well, subfolders don´t. I tested many features of your plugin and only faced this problem when collecting subscribers from forms. Don´t know if you were aware of this and has a solution.

    • This reply was modified 3 months, 2 weeks ago by tamudosoyyo.
    • This reply was modified 3 months, 2 weeks ago by tamudosoyyo.
    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    3 months, 2 weeks ago

    Hi @tamudosoyyo , are you using Mail Mint on Multi site?

    None of our users have encountered this issue before.

    Could you kindly provide us with more details about the subfolder you’re creating? This will help us identify the problem and find a solution.

    Since we are doing our best to make our product user friendly, I hope you understand that we don’t deserve a 2 star review for this.

    Kindly reach us at support and give us the opportunity to make things right.

    We’re looking forward to resolving this matter as soon as possible.

    Thread Starter tamudosoyyo

    (@tamudosoyyo)

    3 months, 2 weeks ago

    Will reach your support.
    My rating is correct. Im not pointing a silly bug, is a big problem that makes your plugin unusable for me.
    As I said, I like what I see and understand you are at an early stage. I will kindly edit my rating if team can get this functional.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    3 months, 2 weeks ago

    @tamudosoyyo We are genuinely eager to assist you and provide a solution.
    So please reach us at support so that we can help you out with the issue you’re facing.
    Thank you.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    3 months, 2 weeks ago

    Hi @tamudosoyyo ,

    At the moment, Mail Mint doesn’t yet support sub-folder installations.

    However, our team is working on making Mail Mint compatible with it.

    As soon as this compatibility is integrated and ready for release, we will promptly notify you.

    Let me know if I can help you with anything else. Thank you.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    3 months, 2 weeks ago

    Hi @tamudosoyyo , Our team has worked on a solution, and it has been successfully implemented on your site.

    Could you kindly take a moment to check and confirm whether it is now running smoothly on your end? 

    If everything is working as expected, our plan is to incorporate this compatibility enhancement into the plugin update this week as soon as possible.
    ​After that, you can use Mail Mint forms on any new subfolder also. 
    ​
    ​Looking forward to hearing from you soon.

    Thread Starter tamudosoyyo

    (@tamudosoyyo)

    3 months, 2 weeks ago

    Hey there, just saw it. Works nice and clean. As expected. Looking forward for that update as I have to put into production a big system that is currently on a subfolder.
    Keep the awesome work.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    3 months, 2 weeks ago

    @tamudosoyyo Your cooperation and support are greatly appreciated!

    Our goal is to continuously enhance our tool for the benefit of our users. For any further assistance, reach us directly at support.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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