Impossible to change settings > 404 page error

  • Resolved maxou82

    (@maxou82)


    8 years ago

    Hello, I would be very interested by the pro version the plugin, so decided to install the free version first to see how it works. Unfortunately, I’m unable to change any setting. As soon as I change something and click save settings, I’m sent to a 404 page and the changes are not saved.
    Could you help please?

    Thanks in advance!

    • This topic was modified 8 years ago by maxou82.
Viewing 7 replies - 1 through 7 (of 7 total)
  • afcopro

    (@afcopro)

    8 years ago

    same here

    afcopro

    (@afcopro)

    8 years ago

    @maxou82 did you found the solution i bought the pro version same problem

    Thread Starter maxou82

    (@maxou82)

    8 years ago

    @afcopro Hello, not yet, the support is looking into it…

    jarekcodecabin

    (@jarekcodecabin)

    8 years ago

    Hi @maxou82, @afcopro,

    Thank you for getting in touch with us and apologize for the delay in response.

    Could you please confirm that you’re using our latest WP Live Chat Support version: 8.0.13
    Can you send PHP version you’re using?

    Thank you for your time in this.

    Best regards,
    Jarek

    afcopro

    (@afcopro)

    8 years ago

    hi @jarekcodecabin
    i desactivated pache mod_security module and its up and runnig

    Thread Starter maxou82

    (@maxou82)

    8 years ago

    Hello,
    The issue was resolved by your support. The problem was coming from the Apache mod_security module which is included in my hosting plan.
    I just had to deactivate it to make everything work like a charm!
    Thanks again for the help!

    jarekcodecabin

    (@jarekcodecabin)

    7 years, 12 months ago

    Hi @maxou82 and @afcopro.

    Thank you for your time. You’re absolutely right. The 404 error was caused with Apache configuration.

    Kind regards

Viewing 7 replies - 1 through 7 (of 7 total)

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