Impossible to add a new theme on a multisite dashboard

  • leobo

    (@leobo)


    5 years, 4 months ago

    Hi everyone!
    I looked around but didn’t find any relevant informations to solve my problem.
    I turned my WP install in a multisite one yesterday. Everything worked fine as long as I kept my session opened. But now, when I log in again, I can’t add a new theme anymore. Clicking on “Add new” bring me to the usual page but nothing shows up. I just get the filters options and that’s all, else is blank.
    I precise that it seems to be the only problem I encounter with this multisite install, but I have no clue of what is happening…
    (I checked the plugins, it doesn’t seem to be related.)
    Thanks a lot in advance for your help!

    Léo

Viewing 1 replies (of 1 total)
  • catacaustic

    (@catacaustic)

    5 years, 4 months ago

    When you’re on the ‘Add Themes’ page, can you see the ‘Thank you’ notice at the bottom of the page?

    If you can, I’d recommend checking to see if there’s any JavaScript errors that re being thrown. I’ve seen that the tile previews are loaded using JavaScript, so that is the first thing to try.

    If you can’t see it, that means that something is broken before it outputs the page, and you should go through the standard de-bigging to find out what the actual error is (set WP_DEBUG to true, disable all plugins, etc).

Viewing 1 replies (of 1 total)
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