Impossibility of being able to select text in a PDF document

  • Resolved alden20

    (@alden20)


    1 year, 4 months ago

    Hi,

    On the following web page:

    https://www.lenguaextranjera.com/sony-laptops-are-still-part-of-the-sony-family/

    At the bottom of the page, you will see two embedded PDFs (both are the same document). The first uses your EmbedPress plugin (using the EmbedPress PDF gutenberg block), the second is the PDFjs Viewer plugin. I understand that both are based on Mozilla’s PDF.js, so their functionality and interfaces are similar.

    As you can see, there is a problem with your plugin because it does not allow you to select text, it is impossible, when you try to select a text the entire document is selected and it is impossible to change it.

    However, the second one works correctly, it is possible to select text from the document.

    I don’t really know why this happens, since as I said before, both seem to be based on Mozilla’s PDF.js, so their mode of operation should be almost identical, but as you can see, yours does not work well.

    Regards.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amit Paul

    (@paulamit)

    1 year, 4 months ago

    Hello @alden20,

    Greetings. Hope you’re doing good.

    Really sorry for the inconvenience caused. Our dev team recently fixed this issue and this fix will be included in the next release as well.

    Also, you can download this updated version now from here: https://d.pr/f/8mudKp

    Kindly, try this version and let us know how it goes then.

    Thank you. Have a nice day!

    Thread Starter alden20

    (@alden20)

    1 year, 4 months ago

    Hi,

    I just installed the version from the link you indicated (although the version number of the plugin is the same as the one I had installed, 3.6.3) and it has worked correctly, now it allows me to select the text of the PDF document.

    Thanks for your quick support!

    Regards.

    Plugin Support Amit Paul

    (@paulamit)

    1 year, 4 months ago

    Hello @alden20,

    Greetings. Great to hear that it worked perfectly. Feel free to reach us anytime when you need help.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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