Support » Plugin: Orders Tracking for WooCommerce » Importing Tracking order not working

  • Resolved andresmolina

    (@andresmolina)


    Hi,

    First of all thanks for sucha fantastic plugin (whenever I make it to work, im sure it will be)

    That being said, Im trying to do an import as a test but although the system does not throw any errors and my CSV file is apparently well formated, it just simply says Import completed, but no changes happen to the order status and no tracking info is added.

    Not really sure where to start to look if this does not work. The CSV file contains the following:

    Order ID,”Tracking Number”,”Carrier Slug”
    LTC-11834,123456789,custom_1586393381

    Thanks
    kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author kimvt1991

    (@kimvt1991)

    Hi,
    Your order ID is wrong, it can only include number. I think it’s 11834 instead of LTC-11834. The most correct and easiest way is to export your orders, fill missing tracking numbers and import them back.
    Best regards

    andresmolina

    (@andresmolina)

    Hey! thanks for your response, i make it to work.

    andresmolina

    (@andresmolina)

    closing this one and opening a new one

Viewing 3 replies - 1 through 3 (of 3 total)
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