Importing products not working

  • Resolved sandras21

    (@sandras21)


    3 years, 6 months ago

    I just created new wp install and want to import products from another site. Created csv from other site but if trying to import to new site, it says that can’t import because of the security reasons can´t import that file format. It is a brand new WordPress install, nothing else done, only woocommerce active. I found in github forum from 2018–2019 similar cases but marked as a solved problem. Obviously, it is not solved. Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Adam Heckler

    (@adamkheckler)

    3 years, 6 months ago

    I just created new wp install and want to import products from another site. Created csv from other site but if trying to import to new site, it says that can’t import because of the security reasons can´t import that file format.

    This sounds like a restriction on the part of your hosting provider, where they do not allow all types of files to be uploaded. It may be worth asking them about this to see if they will let you upload CSVs.

    Also, are you 100% sure the file you’re uploading ends in .csv? If you edit such files in Excel or other spreadsheet programs, sometimes those can change the file extension to .xlsx or some such, which may not be allowed by your host.

    Let us know. 🙂

    Thread Starter sandras21

    (@sandras21)

    3 years, 6 months ago

    Also, are you 100% sure the file you’re uploading ends in .csv? If you edit such files in Excel or other spreadsheet programs, sometimes those can change the file extension to .xlsx or some such, which may not be allowed by your host.

    Yes, 100% 🙂 Not opened with computer, saved from one site as export file .csv Also tried couple of times, in case something went wrong with export. Result is same.
    Waiting reply from hosting, will let you know

    • This reply was modified 3 years, 6 months ago by sandras21.
    Plugin Support Thu P. a11n

    (@thup90)

    3 years, 5 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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