• Hello support,

    I have a brand new wordpress + woocommerce installation, everything is fine until I try to import csv file for products.
    Firstly I added two products, one with variation and one simple, then exported the csv.
    So now I have the right columns to work with, and I added all the products and all the infos, everything is ok, also case sensitive is being controlled.
    The problem comes with images.
    I uploaded a folder named /pictures/ in the root of wordpress (so not in the media gallery.
    In the column pictures I added the full address https://thedomain/pictures/name.jpg for every row (except for the variations).
    When I try to import, all the fields are mapped correctly and no action is required in the first step, but during the import i’m getting this error:

    “Errore nell’acquisizione dell’immagine remota https://shop.thaigallery.it/pictures/7008.jpg. Errore: cURL error 60: SSL certificate problem: self signed certificate”

    Why this is happening? is is something relative to the hosting? to wordpress? to woocommerce?
    Thank you for answering.
    Marco

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter marco3253

    (@marco3253)

    I tried to regenerate the SSL certificate and now seems to work (seems), because it imports some products and then continue to spin and remain spinning for hours.
    No error no clues of what is going wrong.

    Also, the images in the folder in the root are being imported into media gallery, so basically it copies the images, but are on the same hosting so I don’t think is a download/upload freezing.

    Thread Starter marco3253

    (@marco3253)

    removing the urls of the pics the import goes well in one time.
    Now I have all the products, if now I feed the import again with the csv with the pics and I select UPDATE product with the same ID and SKU, the import does nothing.

    Thread Starter marco3253

    (@marco3253)

    it says: Invalid Product
    now i’m trying to upload manually into gallery all the pics, and change all the urls so he don’t need to import pics really, but just link to the product…let’s se if this works

    Thread Starter marco3253

    (@marco3253)

    same thing, updating the csv with new urls (inside media gallery) the import doesn’t care. Invalid product for all the products.
    No ID or SKU was changed in the csv…

Viewing 4 replies - 1 through 4 (of 4 total)
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