Support » Plugin: The Events Calendar » Importing featured image for events is being ignored??

  • NBhalerao

    (@nbhalerao)


    I am trying to set up with Events Calendar so that Events can be imported from a comma separated (csv) file and want to include featured image. I can successfully import event name, date, description etc, but when including a featured image in one of the columns nothing is being set for it. It’s as if it is ignoring the featured image I am setting?

    I am not setting up Venues or Organisers as it makes no sense with this website.

    I have entered the URL (the permalink) for the image and checked that entering that exact URL in a browser does show the image file.

    If I were to manually edit an Event after created from import, I can successfully set a featured image, but do not want this manual step.

    Is this broken or am I missing something?

    My CSV looks like this (website address and filename changed for privacy reasons):

    START DATE,EVENT NAME,Image,VENUE NAME,EVENT DESCRIPTION,EVENT WEBSITE,START TIME,SHOW MAP LINK?,SHOW MAP?
    06/25/2019,Birthday Party,https://mywebsite.co.uk/wp-content/uploads/event-logo.jpg,Krispy Kreme,”Why do you think that she is a witch? He hasn’t got stuff all over him. Well, I didn’t vote for you. A newt? Look, my liege! I don’t want to talk to you no more, you empty-headed animal food trough water! I fart in your general direction! Your mother was a hamster and your father smelt of elderberries! Now leave before I am forced to taunt you a second time!”,www.mybirthday.com,3:30 PM,,

    Thanks in advance!

Viewing 9 replies - 1 through 9 (of 9 total)
  • halilgelener

    (@halilgelener)

    I am having the same problem. It was working fine last month. There was an update to the plugin. I have done the update but still, have the same issue. only the first lines (from csv file) featured picture gets uploaded. rest are not imported.

    padalton

    (@padalton)

    I have the same issue, none of the 194 events i imported from csv has featured image.
    the problem with import and featured image is popping up on this plugin very often.

    Plugin Author András Guseo

    (@aguseo)

    Hi @padalton @halilgelener @nbhalerao

    Thanks for reporting this! We are aware of this issue. Currently the fixes for the next release are already locked, but I’ll check if we can fix it sometime after that.

    In the meantime please try adding this line to your child theme’s functions.php file and check if that helps.

    add_filter( 'tribe_supports_async_process', '__return_false' );

    Cheers,
    Andras

    • This reply was modified 2 years ago by András Guseo. Reason: Added possible workaround

    Hi @aguseo ,

    this is not working.

    error is: Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.

    Any updates with this fix? it’s not recognising the end date of the events either when events are imported using csv.

    Plugin Author András Guseo

    (@aguseo)

    Hi all,

    The priority of the bug has been bumped. We don’t have a date set yet though, as we need to work through some other things first. (Internal ref: 127132)

    Regarding the dates, make sure you are using the YYYY-MM-DD format and that it stays like that after the export as well. Other date formats are known to cause issues.

    5/6/2019 is May 6th in the US, but June 5 in the UK…

    @aguseo does work for about 50 % of the events, the rest is imported without featured image.
    Cant see a pattern it seems random wich events are imported without feature image. My csv is solid.

    Hi,

    I have tried the solution of adding the script to my child-theme function.php, but no luck. Importing via CSV is still not importing images…
    Hoping for a fix soon.

    Plugin Contributor Jennifer

    (@jentheo)

    Hello,

    Just wanted to let you know that a new maintenance release is out, including a fix for this issue with importing images from CSV files.

    Find out more about this release → https://theeventscalendar.com/announcing-the-events-calendar-4-9-8-and-events-calendar-pro-4-7-7/

    Please try updating and let us know if you are experiencing any further issues. As always, we recommend running updates on your staging site before doing so on your live site, just to be on the safe side.

    Thanks again for your patience while we worked on getting this fixed!

    Jennifer

    This is still not functioning properly. featured images are not getting exported for the events – it used to work fine 5-6 months ago and i don’t understand why is it soo hard to fix this issue.

    Can somebody provide any information on this, please?

    Thank you very much

Viewing 9 replies - 1 through 9 (of 9 total)
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