Importing data into wrong columns

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Arpit G Shah

    (@arpitgshah)

    7 months, 1 week ago

    Can you please try after creating new Google Sheets?

    Thanks,

    Arpit G Shah

    Thread Starter korvak

    (@korvak)

    7 months, 1 week ago

    We have created a new sheet with a new file name — but the same issue still persists.

    Plugin Contributor Arpit G Shah

    (@arpitgshah)

    7 months, 1 week ago

    Can you please share plugin whole settings page and first row (All columns) of the Google Sheets screenshots?

    • This reply was modified 7 months, 1 week ago by Arpit G Shah. Reason: change the word
    Thread Starter korvak

    (@korvak)

    7 months, 1 week ago

    Plugin settings:
    https://prnt.sc/ocMtTFYtmI6p

    First row of Google sheet:
    https://prnt.sc/Lju7Sc0jxcmw

    Plugin Contributor Arpit G Shah

    (@arpitgshah)

    7 months, 1 week ago

    Do you have first column as “Customer ID” because on your screenshot beginning columns are not showing.

    Have you edited manually within the Google Sheets or deleted any columns manually?

    Thread Starter korvak

    (@korvak)

    7 months, 1 week ago

    Correct, the first column is “Customer Id” — you cannot see it in the screenshot becuase I had to scroll to the right to show you the incorrect columns — since I’m importing all 30+ coluns they do not fit into the screenshot.

    I did not modify or edit anything. This is the exact Google Sheet import after running your plugin import. There is definitely a bug which is causing the records to import into the wrong columns. I have 50,000+ records so maybe this is also contributing to the issue with large amount of data.

    Plugin Contributor Arpit G Shah

    (@arpitgshah)

    7 months, 1 week ago

    Yes, as per your setting you must have to beginning columns of the Google Sheets. Please have a look with below screenshot.

    Please send me screenshot of beginning of the columns.

    Thread Starter korvak

    (@korvak)

    7 months, 1 week ago

    Yes, we already have all beginning of the columns. We did not edit or modify the Google Sheets. Here is a screenshot:
    https://prnt.sc/QEBMDuDr8h3X

    There is a bug with importing in your plugin.

    Plugin Contributor Arpit G Shah

    (@arpitgshah)

    7 months, 1 week ago

    As I can see with sheet headers and Google Sheets columns, we have missing with “Customer First Name” columns within the Sheet Headers and Google Sheets columns both.

    We need your credentials to check with more.

    Thanks,

    Plugin Contributor Arpit G Shah

    (@arpitgshah)

    7 months, 1 week ago

    We have successfully sync all your 52000+ customers within your Google Sheets.

    Kindly check with it.

    Thanks,

    Arpit G Shah

    Thread Starter korvak

    (@korvak)

    7 months, 1 week ago

    Thank you. Is there going to be a public release for this fix?

    Plugin Contributor Arpit G Shah

    (@arpitgshah)

    7 months, 1 week ago

    Yes, we will update that soon.

    Plugin Contributor Arpit G Shah

    (@arpitgshah)

    4 months, 2 weeks ago

    Kindly update our plugin with latest version.

    Thanks,

    Arpit G Shah

Viewing 13 replies - 1 through 13 (of 13 total)

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