Title: Importing csv
Last modified: May 9, 2024

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# Importing csv

 *  Resolved [ingvildkolnes](https://wordpress.org/support/users/ingvildkolnes/)
 * (@ingvildkolnes)
 * [2 years ago](https://wordpress.org/support/topic/importing-csv-13/)
 * Hi, I have exported a quote from llama to get the formatting right, added my 
   own quotes and imported. However, all the fields are empty upon importing. What
   can I try?
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/)
 * (@oooorgle)
 * [2 years ago](https://wordpress.org/support/topic/importing-csv-13/#post-17748529)
 * Hi ingvildkolnes,
 * Is it giving any other error or message?
 * These might be typical errors that the plugin might return:
   Import failed. Please
   try again.Import failed. Syntax error in the JSON file.Unable to import because
   the file is empty.
 * If you are importing a .csv, be sure the csv delimiter in the options tab is 
   set to match. Your files encoding may not be supported. Improper file structure
   such as incorrect columns and fields can cause the import to fail as well. Let
   me know if you can see any responses that might give us further ideas.
 *  Thread Starter [ingvildkolnes](https://wordpress.org/support/users/ingvildkolnes/)
 * (@ingvildkolnes)
 * [2 years ago](https://wordpress.org/support/topic/importing-csv-13/#post-17749361)
 * Hi, no there are no error messages. it is importing, but all fields are empty.
   I have exported a quote first and used this file as the template.
 * Any ideas?
 *  Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/)
 * (@oooorgle)
 * [2 years ago](https://wordpress.org/support/topic/importing-csv-13/#post-17752563)
 * Try adding a few quotes, exporting them and then importing them without altering
   or adding anything… are the fields populated? I would also want to check that
   the table structure in your MySQL database matches the header fields in the export.
 *  Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/)
 * (@oooorgle)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/importing-csv-13/#post-17769777)
 * Any luck getting it working?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Importing csv’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [oooorgle](https://wordpress.org/support/users/oooorgle/)
 * Last activity: [1 year, 12 months ago](https://wordpress.org/support/topic/importing-csv-13/#post-17769777)
 * Status: resolved