• Resolved moascarman

    (@moascarman)


    I am using version Version 8.5.02.005 on WordPress 6.4.1 , and have exported some albums using FTP from Depot on the old site to Depot on the new site.

    I used the “Import” function to upload these exported zip files from the new site Depot to create Albums for the new site.

    However, the new site claims zips are unsupported. (see Screenshot)

    I checked with the hosting company and they tell me zip files are supporred on this server.

    I wonder if you can advise?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    You must be an administrator, i see you are, AND class ZipArchive must exist. These are the conditions to meet, otherwise you get the error you see.

    Maybe your host uses something else to handle zips, so ask him to implement ZipArchive in php

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    If you are moving the entire site, you better use the method as described here:
    https://wppa.nl/changelog/installation-notes/#moving

    Thread Starter moascarman

    (@moascarman)

    Thankyou. At the moment I am only moving phto albums.

    I have checked with the hosting company, and they have now installed something called Archive_Zip version 0.1.2

    However, the same error occurs.

    I have asked them if Archive_Zip is the same as your recommended ZipArchive and I am waiting for an answer.

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    I did a search on google and found that this package is no longer supported and can not be downloaded because of security issues, so i can not test or implement it as an alternative.
    So, i strongly recommend you to ask the provider to implement ZipArchive.

    Alternatively, you can unpack the download album.zips on your pc and upload everything to your depot on the import screen. First upload everything, then start import. This has the same effect as uploading the zips.

    Thread Starter moascarman

    (@moascarman)

    Thankyou for this. I have checked again and we are using ZipArchive, and the hosting company had made an adjustment – I am not sure what, but possible a change in path.

    In any case, I am pleased to say the import is now successful.

    Thank you very much for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
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