import/export tool not working for media (1 post)

  1. staceyzav
    Posted 4 years ago #

    Please help!

    We have switched hosts from wordpress.com to another host.
    We are using the export tool to export/import the data.

    We have tried to "Download and import file attachments". The posts transferred fine, however, only 1/3 of the images were uploaded as requested (however they did not appear to attach to the posts). I have tried this multiple times and have even exported files one month at a time. It still won't download/upload those images. Since I don't have access to FTP or database or even the use of premium plug-ins via the wordpress hosted site, I'm not sure what other options I have. Can someone please help?

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