Title: import/export issues
Last modified: August 20, 2016

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# import/export issues

 *  [anadermann](https://wordpress.org/support/users/anadermann/)
 * (@anadermann)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/importexport-issues/)
 * I have a wordpress.com blogsite. I also have a site hosted through bluehost.com.
   I want to export the content from the wordpress.com site and import it onto my
   bluehost-hosted site.
 * The first day that I tried it I was clicking around a whole bunch and accidentally
   made it happen. But when I refreshed to see the page, it was a big jarbled mess,
   so I sacked the whole thing and forgot about it for a few weeks. Now, I need 
   it to happen, but I forget how I did it.
 * In trying again, I went to the wordpress.com site and hit export. From that, 
   I had a file called “filename.xml”. Then, I go to the WordPress portal in the
   bluehost control panel and select import. It loads for a long time (about 15 
   minutes) and then there’s nothing changed on my actual site.
 * I’ve checked to see that the browser is just loading a cached version of the 
   site… it’s not… and that’s about all I can think of in terms of troubleshooting
   because I’m not an expert.
 * Thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [RichardWPG](https://wordpress.org/support/users/richardwpg/)
 * (@richardwpg)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/importexport-issues/#post-2745812)
 * Check out some of the tips in here. [http://codex.wordpress.org/Importing_Content](http://codex.wordpress.org/Importing_Content)
 *  Thread Starter [anadermann](https://wordpress.org/support/users/anadermann/)
 * (@anadermann)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/importexport-issues/#post-2745821)
 * I did. There isn’t much there that I didn’t state that I already tried.
 * Has anyone else run into this problem?
 *  [Jarret](https://wordpress.org/support/users/jarretc/)
 * (@jarretc)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/importexport-issues/#post-2745826)
 * I’m not sure what you mean by ‘WordPress portal in the bluehost control panel’.
 * You need to log into the backend of your WordPress installation, typically found
   at [http://yourdomain.com/wp-admin](http://yourdomain.com/wp-admin). Once you
   are logged in, on the left hand side hover over Tools and then click on Import.
   Select the WordPress option and install the plugin if you haven’t already.
 * After the plugin is installed, hover over Tools again then select Import. Select
   WordPress and then use the next screen which should be asking for a file to import
   your WordPress.com content into your self hosted installation.
 *  Thread Starter [anadermann](https://wordpress.org/support/users/anadermann/)
 * (@anadermann)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/importexport-issues/#post-2745910)
 * Heh, yeah, I only called it a WordPress portal because I’m not down with all 
   the terminology and it was very late.
 * I have done everything that you said I should do. In fact, I’ve done it and redone
   it so many times that when I go to hit “Import” again, it shows a list of all
   the files that already exist there. I do wonder if something there is messing
   up, because every time, that list gets longer of stuff that’s already been imported.
   Again, though, I go to refresh my site and nothing is there.
 * Should it take a certain amount of time? or require any other confirmation of
   settings or such? I’m not sure why the first time I at least got some of the 
   information to transfer and this time I get nothing.
 *  Thread Starter [anadermann](https://wordpress.org/support/users/anadermann/)
 * (@anadermann)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/importexport-issues/#post-2745911)
 * blah, so I went with the import again just because I could, and it actually imported
   some of the stuff this time. Not all, and not as much as the last time when I
   was just fumbling around with it.
 * Should I not expect the export/import process to recreate an exact replica of
   the old page I had? There wasn’t anything customized on it at all, just content
   added.
 * _[ Don’t bump, that’s [not permitted here](http://codex.wordpress.org/Forum_Welcome#No_Bumping).]_

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘import/export issues’ is closed to new replies.

## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [Import](https://wordpress.org/support/topic-tag/import/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [anadermann](https://wordpress.org/support/users/anadermann/)
 * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/importexport-issues/#post-2745911)
 * Status: not resolved

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