• My host keeps suspending my account because they tell me that the wp-property importer extension is creating infinite tmp files and overloading their servers. We can temporarily resolve it by deactivating the plugin.

    The RETS server I connect to has an average of about 5-6000 properties. How can I prevent the tmp files from overloading the servers? Could you please give an example of a typical setup of the Importer schedule?

    I see there are Pre-QC and Post-QC limit options which might help but your documentation is not very clear. If you could explain how both work it would help a lot.

    Also, maybe there is something I can change in the Property Query field? Mine says:
    (STATUS=|A)

    Again, I think the easiest way to explain how to setup this importer schedule so that it does not overload a server would be if you could provide me with a sample setup for typical RETS servers.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Hello.

    Actually, I would start with a suggestion to change your host provider to more powerful. E.g we do provide WordPress hosting services which can take such load on the server which WP-Property Importer require.

    Also, I would suggest dividing your schedule into several schedules, e.g you can divide by Property Types. That can be done in Property Query field. Set up services you could find here – https://www.usabilitydynamics.com/product/wp-property-importer/docs/xml-and-rets-setup-services-for-wp-property-importer

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    All this is possible because we took the best of what WordPress has to offer and supercharged it with a world-class hosting platform we designed. Then, we created niche SaaS micro-services that are constantly working on your behalf – importing data, analyzing search queries, creating sitemaps, and more.

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    Regards.

    Thread Starter miclovin

    (@miclovin)

    Actually, I would start with a suggestion to change your host provider to more powerful. E.g we do provide WordPress hosting services which can take such load on the server which WP-Property Importer require.

    No thanks, my host is fine.

    Also, I would suggest dividing your schedule into several schedules, e.g you can divide by Property Types. That can be done in Property Query field.

    Please provide an example. Your link is has no information regarding my question. What exactly can be done in the Property Query field? What should I enter??

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Hello.

    If following documentation is not enough for you – https://www.usabilitydynamics.com/product/wp-property-importer/docs/basic-rets-import-step-by-step-for-wp-property-importer

    You could order particular paid service where we are settings up Property Query field up to your request.
    https://www.usabilitydynamics.com/product/wp-property-importer/docs/xml-and-rets-setup-services-for-wp-property-importer

    Regards.

    Thread Starter miclovin

    (@miclovin)

    No, that documentation is not enough, there is no info about Pre-QC and Post-QC limits there. Actually, there is no reference at all to ANY of the advanced settings. REALLY FRUSTRATING THAT YOU CONTINUE TO PUSH YOUR SALES PITCH INSTEAD OF JUST ANSWER THE ORIGINAL QUESTIONS. GEEZ, WE ALEADY PAID FOR THIS! Why don’t you want to help??

    Also, the page of the link you gave me contains broken links so its pretty useless, like a half setup.

    Plugin Contributor smoot328

    (@smoot328)

    Hey Miclovin,

    Ive connected with our developers about the issue your having. In the Advanced options for your properties you can set the Pre and Post QC limits to how ever many properties you would like. If this doesn’t resolve your problem we’d be happy to investigate other avenues to reduce the tmp. files overload that is crashing your server through our consulting services.

    Fell free to reach out to me directly at marcus.smoot@usabilitydynamics.com for more information on how to set up a call.

    Thanks!

    Thread Starter miclovin

    (@miclovin)

    When I try Qc limits, images do not download and the property status stays in draft forever with this:

    (Pending Image Downloads)

    It never changes.

    Also, if I use the QC limits then another important option is greyed out, becomes unavailable:

    Remove properties that are no longer in source XML from this site’s database. This can now be done if the the import configuration does not have a Pre-QC or Post-QC Limit.

    If I can’t check that option, then the data grows infinitely?? Right now, I have 24GB of data for about 6000 properties. I know there is some optimizing I can do with image sizes but one thing is for sure, I cannot have old/expired property listings accumulate invisibly.

    Could you please post some screenshots of a sample setup, including the advanced options, that is efficient?

    Thread Starter miclovin

    (@miclovin)

    Also, I would suggest dividing your schedule into several schedules, e.g you can divide by Property Types. That can be done in Property Query field.

    I have spent a lot of time investigating my options. It seems that the above suggestion is partially right but I spoke with my RETS provider and they do not allow search queries for property types. I also found that out the hard way by staying up all night trying to get that Property Query DMQL line to work.

    Also, there is one critical component missing from this plugin that my provider mentioned, there should be a separate login for the sole purpose of verifying whether all properties are active or not, so the data can be purged. This is whats necessary to remove old listings, data integrity.

    So, I think what needs to happen is 3 import schedules need to be setup.

    1. All the data
    2. All the photos
    3 Same as 1 but with another username, for data integrity (purge old listings)

    Im not really sure how to get these 3 import schedules working together. I don’t want to end up with 3x the data I need.

    • This reply was modified 4 years, 9 months ago by miclovin.
    Plugin Contributor smoot328

    (@smoot328)

    Hey Miclovin,

    To resolve your issue we would need to move forward with our consulting services.

    There are a few avenues we can explore to get your site running efficiently, however we would need to gather more information about all the tools involved in this workflow.

    This will require our time and resource to complete or give you step-by-step directions on how to accomplish what you need.

    Let me know if you would like to move forward to get our assistance.

    Thanks.

    Thread Starter miclovin

    (@miclovin)

    The problem is that I have already paid for the plugin, I have already paid to have it setup, I have already paid for several other plugins from you that I have not even been able to use because this Importer is the most important part of the website. So no, Im not going pay AGAIN for more of the same. I would rather start fresh with a better provider if I have to spend any more money on this one plugin.

    The right thing to do is help on this forum since its the only place you have that we can talk openly so others can see the solution too. Don’t you want happy customers?? Happy customers come back, its much easier making money from repeat business rather than trying to find new ones. I would have gladly renewed my licences if they worked from day one.

Viewing 9 replies - 1 through 9 (of 9 total)
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