Important point when you install PRO

  • theforwardmale

    (@theforwardmale)


    4 years, 4 months ago

    You will be restricted from performing actions on your own site if you use the free version. You’re required to buy the PRO in order to not be held hostage yourself. That docks one star. Then after you install, it doesn’t automatically upgrade to PRO. I wasted a half hour trying to unzip the download, install the zip file directly as a plugin, etc., to no avail. I even opened a claim on PayPal to get my money back. The only way to make the PRO version work is to literally DELETE the free plugin off your site, despite the warning message the plugin presents to you, and then manually upload the PRO zip file that you downloaded. This was cumbersome and a waste of time and should be written on the plugin. Also, the watermark feature in RPO is useless because it’ll make your images look terrible. That being said, after I wasted a half hour figuring out how to manually install the PRO version, I retracted the PayPal complaint. Product is what it is.

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  • Plugin Author ays-pro

    (@ays-pro)

    4 years, 4 months ago

    Hi @theforwardmale ,

    Thank you very much for your feedback.
    It is very important for us to know the problems and issues our clients faced to.
    It helps us to improve our plugin and grow faster.
    As we understood, the main problem was the PRO version installation process.
    You need just delete the Free version and upload the Pro version zip (which you already did).

    So we will update the documentation of our plugin and add instruction into the Pro version zip.

    Thank you for your understanding.

Viewing 1 replies (of 1 total)
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