Support » Plugin: Bitcoin and Altcoin Wallets » Please read before posting an issue

  • Plugin Author dashed-slug.net

    (@dashedslug)


    1. Please try to post your issues at the appropriate area: The support forum for the main plugin, Bitcoin and Altcoin Wallets is here, at https://wordpress.org/support/plugin/wallets . The support forum for the extensions is at https://dashed-slug.net/support
    2. Please try to post one thread per issue. If you are facing a second issue, please post it in a new thread. If your original issue is resolved, please mark it as resolved.
    3. Before posting, you may want to consult the Troubleshooting section in the documentation. The documentation is the PDF file included in the bundle download at https://dashed-slug.net/downloads/
    4. There is some debug info found in your Admin Dashboard, under “Bitcoin and Altcoin Wallets”. Please post the debug info along with your query if you think it may be relevant.
    5. If you believe that your issue is about the frontend, it is helpful if you post any errors found in your browser’s JavaScript console (F12 key on your keyboard). Doing this can help me to identify the root cause faster.

    That is all! Thank you!
    Alex

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