Title: IMPORTANT NOTES!
Last modified: December 3, 2017

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# IMPORTANT NOTES!

 *  [DediData](https://wordpress.org/support/users/dedidata/)
 * (@dedidata)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/important-notes/)
 * Hi Friends,
    **In order to provide better and ASAP support, Please attention 
   to these notes:**
    1. 1- Update your plugin to latest version before any request creation!
 *  1. 2- Create a support topic for your problem, And please don’t reply your problem
       in other topics
 *  1. 3- Describe your problem and error messages fully, You can refer to your error_log
       file, to find the errors if you get any white screen!
 *  1.  4- Mention your PHP & MySQL version
 * Thank you!
    WP-Statistics Team
    -  This topic was modified 8 years, 5 months ago by [DediData](https://wordpress.org/support/users/dedidata/).

The topic ‘IMPORTANT NOTES!’ is closed to new replies.

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 * 2 replies
 * 1 participant
 * Last reply from: [DediData](https://wordpress.org/support/users/dedidata/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/important-notes/)
 * Status: not a support question