Important Note! stuck on loop

  • akari1

    (@akari1)


    1 year, 2 months ago

    Codisto has been working great for me until it wasn’t. It actually stopped working before even changing domains. Now that I changed domains. I managed to get through the first error which was the error processing request. I fixed that by deleting codisto.crt file. Now I’m stuck in this loop whenever I click “Continue with the new website address” Anyway I can reset the plugin or Re-register my website? could not find anything helpful in the F&Q of the plugin as well. Thanks in advance

    The page I need help with: [log in to see the link]

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  • Plugin Author codisto

    (@codisto)

    1 year, 2 months ago

    Hi,

    JoyV here from Codisto Support.

    We have checked your Codisto account and it shows that it is still associated to your old domain which is why you are having this issue accessing the plugin. We have now updated the sync host URL on your account using your new domain. Please try to relaunch the plugin and you should now be able to access your Codisto account with no issues.

    Feel free to contact us at support@codisto.com if you need further assistance.

Viewing 1 replies (of 1 total)
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