Title: Important Information Missing On Mobile Last modified: August 15, 2017 --- # Important Information Missing On Mobile * [phillycouponmom](https://wordpress.org/support/users/phillycoupondiva/) * (@phillycoupondiva) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/) * I currently have a “Printable List Plugin” that saves readers items and they can print or email them later. The list is visible on my website. It is missing when you go on to my website using your mobile phone. Can you please help me figure out how I can get my list to display using your plugin? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimportant-information-missing-on-mobile%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Contributor [WPtouch](https://wordpress.org/support/users/wptouch/) * (@wptouch) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9412460) * Hi, * Can you let us know where we can see this functionality in the desktop theme? I see the print button for each post in both the mobile and desktop themes, but I’m not sure exactly what functionality you’re referring to. * We’ll be happy to take a closer look and see why it is not displaying in the mobile theme. Thank you. * Regards, * Emilio Rivera, WPtouch Support * Thread Starter [phillycouponmom](https://wordpress.org/support/users/phillycoupondiva/) * (@phillycoupondiva) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9412487) * Yes, Click this link : [](http://www.phillycouponmom.com/shoprite-1-24-wet-ones-wipes/) then scroll down and you will see a Checkbox. Once you click on the Checkbox you will see the “Printable List” Pop-up at the bottom right of the page. * Thread Starter [phillycouponmom](https://wordpress.org/support/users/phillycoupondiva/) * (@phillycoupondiva) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9412492) * Sorry the link didn’t show up [http://www.phillycouponmom.com/shoprite-1-24-wet-ones-wipes/](http://www.phillycouponmom.com/shoprite-1-24-wet-ones-wipes/) * Plugin Contributor [WPtouch](https://wordpress.org/support/users/wptouch/) * (@wptouch) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9415587) * Thank you for the info and the URL. I suspect that is happening due to the fastclick module in WPtouch. I’m including a URL to download a small plugin to disable the fastclick module in WPtouch. * Download it to your computer, and upload/activate it via _Plugins > Add New > Upload_. Then, test the popup functionality and let us know if it helps resolves the issue. * [https://www.dropbox.com/s/spmzsibo3wh448k/disable-fastclick-wptouch.zip?dl=0](https://www.dropbox.com/s/spmzsibo3wh448k/disable-fastclick-wptouch.zip?dl=0) * Note that this won’t affect the desktop theme at all. * Regards, * Emilio Rivera, WPtouch Support * Thread Starter [phillycouponmom](https://wordpress.org/support/users/phillycoupondiva/) * (@phillycoupondiva) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9415714) * Hi Emilio, * Thank you for your prompt response to this issue. I did upload the plugin and unfortunately it did not work. I was really hoping that it would fix the issue. * Plugin Contributor [WPtouch](https://wordpress.org/support/users/wptouch/) * (@wptouch) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9417946) * Thank you for trying that! What is the exact plugin you are using for the printable list functionality? I’d like to take a closer look at it and give it a test in a local testing environment and see what we can do to resolve the issue. * Regards, * Emilio Rivera, WPtouch Support * Thread Starter [phillycouponmom](https://wordpress.org/support/users/phillycoupondiva/) * (@phillycoupondiva) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9418395) * It’s plugin I had to Purchase. “It is called “Printable List” here is the website [http://www.acuvisedevelopment.com/printable-lists-wordpress-plugin/](http://www.acuvisedevelopment.com/printable-lists-wordpress-plugin/) * Thank you for your help. * Plugin Contributor [WPtouch](https://wordpress.org/support/users/wptouch/) * (@wptouch) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9418681) * Thanks. Would you be able to send it to us in a .zip file? We’ll only use to test locally and see what we can do to resolve the issue. You can send it to [credentials@wptouch.com](https://wordpress.org/support/topic/important-information-missing-on-mobile/credentials@wptouch.com?output_format=md). * Regards, * Emilio Rivera, WPtouch Support * Thread Starter [phillycouponmom](https://wordpress.org/support/users/phillycoupondiva/) * (@phillycoupondiva) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9418711) * I can do that. Who should I attention the email too? * Plugin Contributor [WPtouch](https://wordpress.org/support/users/wptouch/) * (@wptouch) * [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9419054) * To Emilio Rivera, please. Thank you. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Important Information Missing On Mobile’ is closed to new replies. * ![](https://ps.w.org/wptouch/assets/icon-256x256.png?rev=1313960) * [WPtouch - Make your WordPress Website Mobile-Friendly](https://wordpress.org/plugins/wptouch/) * [Frequently Asked Questions](https://wordpress.org/plugins/wptouch/#faq) * [Support Threads](https://wordpress.org/support/plugin/wptouch/) * [Active Topics](https://wordpress.org/support/plugin/wptouch/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wptouch/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wptouch/reviews/) * 10 replies * 2 participants * Last reply from: [WPtouch](https://wordpress.org/support/users/wptouch/) * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/important-information-missing-on-mobile/#post-9419054) * Status: not resolved