Support » Plugin: Groups » Import Users, Prevent New Users from being Created

  • Resolved blakemiller


    I use the Import/Export add-on to assign groups to EXISTING users. (I first generate a list of existing WP users or a list from a registration form, then assign their group(s), and then import with the “Update existing users” option checked.

    But occasionally depending how my list of users is generated, I will get email address that should not be in the list, so new WP users are created for them which I don’t want.

    Is there a snippet or adjustment available that will prevent the creation of new users when the Import script is run?

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  • Plugin Author Kento



    I assume that this is related to the Groups Import Export plugin as it fits the process you describe. In that case, please request support in the official support area for this extension:

    The community forums here where members provide help on a volunteer basis are not intended to provide support for premium products.

    Having pointed that out, I would advise to review the lists that you are going to import before they are used.


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