Title: Import User Data & User Levels
Last modified: February 14, 2022

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# Import User Data & User Levels

 *  Resolved [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/)
 * (@cognisant_2000)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/import-user-data-user-levels/)
 * Hi
 * I have 2 pre-sales questions:
 * 1. Is it possible to import “User” information using CSV files.
 * I have seen your reply regarding tickets, but in this case we just want to import
   user data such as their Name, Surname, User Name, Password (not important as 
   this can be reset), and their status.
 * 2. The users in the current system have 2 status (Free or Paid Members). Can 
   this status be included in the import?
 * Thanks for your help.
 * Regards

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/import-user-data-user-levels/#post-15365134)
 * Hi [@cognisant_2000](https://wordpress.org/support/users/cognisant_2000/)
 * What we recommend is to import all the database if it’s regarding a WordPress
   site but there are other sources that might help to do what you need. I found
   this tutorial that might help you with this task:
 * wpbeginner.com/plugins/how-to-easily-import-and-export-wordpress-users/#:~:text
   =Importing%20WordPress%20Users&text=If%20you%20are%20importing%20the,to%20the%
   20’Import’%20tab.
 * Regards.
 *  Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/)
 * (@cognisant_2000)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/import-user-data-user-levels/#post-15366557)
 * Hi Jawad
 * Thanks for coming back to me.
 * Sorry, I was not very clear.
 * The current user data is not held on WordPress, but we can export it from the
   current database into either text file or CSV file.
 * Can we import this into your plug-in?
 * I suspect we may need to do some cross-matching of fields in order to import 
   it.
 * What do you think about my second question?
 * Regards
 * Regards
 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/import-user-data-user-levels/#post-15369414)
 * Hi [@cognisant_2000](https://wordpress.org/support/users/cognisant_2000/)
 * Yes, you can import users according to the WP import requirements. Once done,
   you can use those users with Awesome Support.
 * Any questions, please let us know.
 * Regards
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/import-user-data-user-levels/#post-15503366)
 * Hi,
 * Marking as solved. Any questions, let us know and we will assist.
 * Best Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Import User Data & User Levels’ is closed to new replies.

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## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)
 * [user import](https://wordpress.org/support/topic-tag/user-import/)

 * 4 replies
 * 3 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/import-user-data-user-levels/#post-15503366)
 * Status: resolved