Title: Import records
Last modified: September 1, 2016

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# Import records

 *  [alcresearch](https://wordpress.org/support/users/alcresearch/)
 * (@alcresearch)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/)
 * I am trying to update our records by importing them which I have done countless
   times before. Today, however I am receiving the following error:
    The file -July-
   27-2016.csv has been uploaded. 161 duplicate records skipped Zero records imported
 * When importing here are the settings I have used:
    Enclosure character Delimiter
   character
 * Duplicate Record Preference: Overwrite matching record with new data
 * Duplicate Record Check Field: Record ID
 * Note: Depending on the “Duplicate Record Preference” setting, imported records
   are checked against existing records by the field set in the “Duplicate Record
   Check Field” setting. If a record matching an existing record is imported, one
   of three things can happen, based on the “Duplicate Record Preference” setting:
 * Current Setting: OVERWRITE an existing record with a matching Record ID will 
   be updated with the data from the imported record. Blank or missing fields will
   not overwrite existing data.
 * Like I said I have done this countless times without issue and have not changed
   any settings. Do you know what the issue might be.
    Thanks
 * [https://wordpress.org/plugins/participants-database/](https://wordpress.org/plugins/participants-database/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609435)
 * Were the any changes made to the website recently? Updates or new plugins?
 * Make sure the dropdown that selected the duplicate record action on the Import
   CSV page is set to “overwrite” the message below (which you included in your 
   post) reflects the last used setting, not the current setting if the dropdown
   was just changed.
 *  Thread Starter [alcresearch](https://wordpress.org/support/users/alcresearch/)
 * (@alcresearch)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609441)
 *  Thread Starter [alcresearch](https://wordpress.org/support/users/alcresearch/)
 * (@alcresearch)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609442)
 * I deactivated WP MAIL SMTP and was flagged that there was a newer version of 
   your pluggin. Odd, but I updated it and tried to import the file and it worked
   fine. I then reactiveate WP MAIL SMTP and tried importing again and it worked
   fine. It must have been the update but I now get the error “Fatal error: Can’t
   use method return value in write context in /home/content/46/10206246/html/seekers/
   wp-content/plugins/participants-database/classes/PDb_Live_Notification.class.
   php on line 108” when trying to access the settings.
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609455)
 * Thanks for this…did this just happen once or is the plugin not working now?
 *  Thread Starter [alcresearch](https://wordpress.org/support/users/alcresearch/)
 * (@alcresearch)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609459)
 * It has been appearing since the update this afternoon. Do you need any other 
   info, happy to help in anyway I can.
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609463)
 * Well you can fix it with a small code change. In the file classes/PDb_Live_Notification.
   class.php on line 108, you’ll see:
 * `if ( is_wp_error($response) || empty( $this->named_endpoint() ) ) {`
 * change this to:
 * `if ( is_wp_error($response) ) {`
 * and you’ll be good.
 *  Thread Starter [alcresearch](https://wordpress.org/support/users/alcresearch/)
 * (@alcresearch)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609468)
 * That seems to have fixed the issue. Is it just my install or is it everyone?
   
   Thanks
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609487)
 * So far, just you.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Import records’ is closed to new replies.

 * ![](https://ps.w.org/participants-database/assets/icon-256x256.jpg?rev=1389807)
 * [Participants Database](https://wordpress.org/plugins/participants-database/)
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 * 8 replies
 * 2 participants
 * Last reply from: [Roland Barker](https://wordpress.org/support/users/xnau/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/import-records/#post-7609487)
 * Status: not resolved