Title: “Import products from CVS” tool dysfunction
Last modified: January 19, 2022

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# “Import products from CVS” tool dysfunction

 *  Resolved [digitalpower13](https://wordpress.org/support/users/digitalpower13/)
 * (@digitalpower13)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/import-products-from-cvs-tool-dysfunction/)
 * Hello,
 * I have some troubles with the “import products from CSV” tool.
    When I want to
   update some of my products, some attributes (like position/menu_order) are not
   taken into account.
 * I’ve tried different ways and nothing is working.
    I don’t know what to do anymore.
 * Please help.
 * Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/)
 * (@oaoyadeyi)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/import-products-from-cvs-tool-dysfunction/#post-15270293)
 * [@digitalpower13](https://wordpress.org/support/users/digitalpower13/)
 *     ```
       Can you share the action performed that triggers this error? Can you also share a screenshot of the error via https://imgbb.com or https://snipboard.io?
   
       For better assistance, please share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further:
   
       System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
   
       Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
       ```
   
 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/import-products-from-cvs-tool-dysfunction/#post-15303093)
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘“Import products from CVS” tool dysfunction’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [MayKato](https://wordpress.org/support/users/maykato/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/import-products-from-cvs-tool-dysfunction/#post-15303093)
 * Status: resolved