Title: Import problem with multisite Last modified: March 4, 2022 --- # Import problem with multisite * [habibal](https://wordpress.org/support/users/habibal/) * (@habibal) * [4 years, 2 months ago](https://wordpress.org/support/topic/import-problem-with-multisite/) * ``` Hello I have a multisite with 4 sub site club training blog test The Pmpro manages from Club I can not add a user to the sub site training The operation is normally unfolding, but nothing in account, have you a solution ? main plugins Pmpro, peepso; LMD LearnDash ``` - This topic was modified 4 years, 2 months ago by [habibal](https://wordpress.org/support/users/habibal/). - This topic was modified 4 years, 2 months ago by [habibal](https://wordpress.org/support/users/habibal/). - This topic was modified 4 years, 2 months ago by [habibal](https://wordpress.org/support/users/habibal/). Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Author [Thomas S](https://wordpress.org/support/users/eighty20results/) * (@eighty20results) * [4 years, 2 months ago](https://wordpress.org/support/topic/import-problem-with-multisite/#post-15426755) * Hi, * I’m not sure that I understand the problem you’re describing? Where are you not seeing the user? * In the WP Users table, or some other location in the database? Perhaps in WordPress itself? * Are you expecting an imported user to appear somewhere specific? * AFIK, multisite WordPress uses a single unified database table for all registered users. There may be something specific that needs to happen for a user to become available/visible on a specific sub-site. * What that is, I currently do not know. * A (very) quick Google search doesn’t uncover anything different between a single- site WordPress user and a multi-site WordPress user. I.e. that there’s more/different information in the user record part of the database for the two WordPress configurations. * Me not finding anything right now doesn’t mean much. For instance, I don’t know if there are specific roles that need to be assigned to a user. And I would not know what those might be, off the top of my head. * Unfortunately I have not tested this plugin for multi-site configurations either and it’s on my longer term “ToDo” list (adding multi-site to automated testing for the plugin). - This reply was modified 4 years, 2 months ago by [Thomas S](https://wordpress.org/support/users/eighty20results/). Reason: Fix an obvious typo * Thread Starter [habibal](https://wordpress.org/support/users/habibal/) * (@habibal) * [4 years, 2 months ago](https://wordpress.org/support/topic/import-problem-with-multisite/#post-15427271) * I thank you for your quick reply, in fact there is in the database the table wp_usermeta, there is only the wp_capabilities that corresponds to club, which function and I would like to have wp_3_capabilities and wp_4_capabilities, but there is nothing Even though during Upload the answer is DONE ! And the result in the console is at the AJAX query {“SUCCESS”: True, “Data”: {“status”: true,“ message”: null, “display_errors”: null}} Is it normal that message = null or there’s a problem? * [multisite screenshoot option](https://drive.google.com/file/d/1_CSW1m3ccZhCJrIrWSYCzrSPfiFpe5fN/view?usp=sharing) - This reply was modified 4 years, 2 months ago by [habibal](https://wordpress.org/support/users/habibal/). * Thread Starter [habibal](https://wordpress.org/support/users/habibal/) * (@habibal) * [4 years, 2 months ago](https://wordpress.org/support/topic/import-problem-with-multisite/#post-15429239) * Hello Mr. Sjølshagen, I inform you that I introduced a Hook in Function.php from the Sub site Club: * ``` function add_user_meta_capabilities () { global $wpdb ; $id = $wpdb->get_var( "SELECT id FROM $wpdb->users ORDER BY id DESC LIMIT 1" ); $cap = [ "subscriber" => true ]; if (empty(get_user_meta($id, 'wpyc_3_capabilities', true))) add_user_meta( $id , 'wpyc_3_capabilities', $cap ); if (empty(get_user_meta($id, 'wpyc_2_capabilities', true))) add_user_meta( $id , 'wpyc_2_capabilities', $cap ); if (empty(get_user_meta($id, 'wpyc_4_capabilities', true))) add_user_meta( $id , 'wpyc_4_capabilities', $cap ); } add_action ('added_user_meta' , 'add_user_meta_capabilities', 10); ``` * While waiting for your fix that say I have a problem it must be done twice why? I did not understand and the second time I have this message in the textarea status: * ``` Loading... JavaScript Loaded. Error during import (# of errors: 5): Warning: The payment gateway integration provided (membership_gateway: stripe) is not one of the supported payment gateway integrations! (Changed and using the default value for user (ID: 832) ) Warning: May cancel membership for user (ID: 833) since there is no membership ID assigned for them. Error: The membership ID (0) specified for this user (ID: 833) is not a defined membership level, so we can't assign it. (Membership data not imported!) Warning: The payment gateway integration provided (membership_gateway: paypalexpress) is not one of the supported payment gateway integrations! (Changed and using the default value for user (ID: 833) ) Warning: The payment gateway integration provided (membership_gateway: paypalexpress) is not one of the supported payment gateway integrations! (Changed and using the default value for user (ID: 834) ) ``` Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Import problem with multisite’ is closed to new replies. * ![](https://ps.w.org/pmpro-import-members-from-csv/assets/icon-256x256.png?rev =1920071) * [Import Members from CSV for Paid Memberships Pro](https://wordpress.org/plugins/pmpro-import-members-from-csv/) * [Support Threads](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/) * [Active Topics](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/unresolved/) * [Reviews](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/reviews/) * 3 replies * 2 participants * Last reply from: [habibal](https://wordpress.org/support/users/habibal/) * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/import-problem-with-multisite/#post-15429239) * Status: not resolved