Title: Import Options dont work
Last modified: February 22, 2018

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# Import Options dont work

 *  Resolved [wealthy](https://wordpress.org/support/users/wealthy/)
 * (@wealthy)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/)
 * Just seen the new updated Wordfence. Just added it to new site.
    Just thought
   I will export from one site to new site to get all options set.
 * OH NO the Import Options is Greyed out and not clickable
 * WHY???

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [dday61](https://wordpress.org/support/users/dday61/)
 * (@dday61)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/#post-10001948)
 * I found that. Don’t leave the cursor in the import text box. Tab out of it and
   the button becomes active.
 *  Thread Starter [wealthy](https://wordpress.org/support/users/wealthy/)
 * (@wealthy)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/#post-10002002)
 * Oh right..
    I found I could NOT see the box to paste the code in ( thinking when
   I clicked the Import button a box would appear. Maybe the boxes need to have 
   a darker border around them
 * thanks dday61
 *  [wfyann](https://wordpress.org/support/users/wfyann/)
 * (@wfyann)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/#post-10002621)
 * Hi [@wealthy](https://wordpress.org/support/users/wealthy/),
 * Indeed, in order to be able to [import Wordfence options from another site](https://www.wordfence.com/help/dashboard/options/#import)
   you need to enter the export token you were given when completing the export 
   step.
 * Could the fact that you were not able to see the box to paste the code in be 
   related to the theme you’re using? –if not, please let me know so I can bring
   this to the development team’s attention.
 * Thank you.
 *  Thread Starter [wealthy](https://wordpress.org/support/users/wealthy/)
 * (@wealthy)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/#post-10005205)
 * I would say different screens show different depths of colours. Yes and themes
   also.
    Maybe just some words under the field saying input code here sort of thing.
   Thanks
 *  [wfyann](https://wordpress.org/support/users/wfyann/)
 * (@wfyann)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/#post-10005248)
 * Hi [@wealthy](https://wordpress.org/support/users/wealthy/),
 * Thanks for your suggestion.
 * I was thinking maybe a placeholder could also help; I will notify our development
   team.
 *  Thread Starter [wealthy](https://wordpress.org/support/users/wealthy/)
 * (@wealthy)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/#post-10005261)
 * yes that would be fantastic.
    Thanks for your help..

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 3 participants
 * Last reply from: [wealthy](https://wordpress.org/support/users/wealthy/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/import-options-dont-work/#post-10005261)
 * Status: resolved