Title: Import not working
Last modified: May 10, 2023

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# Import not working

 *  [johnclearmoonstudio](https://wordpress.org/support/users/johnclearmoonstudio/)
 * (@johnclearmoonstudio)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/import-not-working-73/)
 * Not sure why, but I am unable to import. When I choose the file there is no option
   to import. Also if I click the save button I get the error “Sorry, you are not
   allowed to access this page.” I am the site admin!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimport-not-working-73%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [johnclearmoonstudio](https://wordpress.org/support/users/johnclearmoonstudio/)
 * (@johnclearmoonstudio)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/import-not-working-73/#post-16727205)
 * Further, when I activate the plugin, I lose options in my admin menu. When I 
   deactivate it, I can see them again.
 *  Plugin Support [VUM Support – Jhay](https://wordpress.org/support/users/jhayvum/)
 * (@jhayvum)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/import-not-working-73/#post-16730444)
 * Hello [@johnclearmoonstudio](https://wordpress.org/support/users/johnclearmoonstudio/),
 * We apologize for the inconvenience.
 * Please try to activate the plugin and reset it by visiting /wp-admin/options-
   general.php?page=wlcms&wlcms-action=reset or by clicking the reset link at the
   bottom of the page([https://d.pr/i/FZac4k](https://d.pr/i/FZac4k)) then try to
   import again.
 * We hope this resolves your problem. If you have any other concerns or need more
   help, please contact us.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Import not working’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [VUM Support – Jhay](https://wordpress.org/support/users/jhayvum/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/import-not-working-73/#post-16730444)
 * Status: not resolved