Title: Import not working
Last modified: March 24, 2020

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# Import not working

 *  Resolved [ysty](https://wordpress.org/support/users/ysty/)
 * (@ysty)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-not-working-55/)
 * Hi,
 * Import is not working I have this message :
    “Erreur d’encodage de contenu”
 * When it works some images are not here.
 * I tried to export little by little but the same bug is here.
 * Can you help ?
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [joost de keijzer](https://wordpress.org/support/users/joostdekeijzer/)
 * (@joostdekeijzer)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-not-working-55/#post-12582520)
 * Hi,
 * I don’t recognise the error you post but (using Google Translate) it seems to
   be an encoding error.
 * Does the export work without my plugin?
 * Is your (PHP) environment the same? Encoding errors usually originate from that
   level…
 * The missing images are usually listed in the import results. Do they have “funny”
   urls?
 *  Thread Starter [ysty](https://wordpress.org/support/users/ysty/)
 * (@ysty)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-not-working-55/#post-12582586)
 * Thanks for your reply.
 * It looks like it’s a server problem.
 * Sometimes it works sometimes not.
 * I success to do it by export post by post and sometimes I had to do the same 
   import several times.
 * It was long but it worked.
    -  This reply was modified 6 years, 1 month ago by [ysty](https://wordpress.org/support/users/ysty/).
 *  Plugin Author [joost de keijzer](https://wordpress.org/support/users/joostdekeijzer/)
 * (@joostdekeijzer)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-not-working-55/#post-12582606)
 * Great to hear it worked!
 * Server timeout can be an issue importing large files.
 * If you have shell access, wp-cli can help (because it won’t timeout).
 *  [nickilaycoax](https://wordpress.org/support/users/nickilaycoax/)
 * (@nickilaycoax)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/import-not-working-55/#post-12624757)
 * Hello, I have just used this to successfully import a small set of blog posts
   with images, but any subsequent imports aren’t working. Can you help?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Import not working’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [nickilaycoax](https://wordpress.org/support/users/nickilaycoax/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/import-not-working-55/#post-12624757)
 * Status: resolved