Support » Plugin: Order Export & Order Import for WooCommerce » Import not working

  • Resolved Broekan

    (@broekan)


    I’ve exported a csv file of the order from the live site and I am trying to import them on a dev site. But when importing, it just shows a load bar. Nothing happens. It just stalls there.

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  • Plugin Author webtoffee

    (@webtoffee)

    Hi @broekan,

    The issue you are facing during import might be due to memory limit exhausting.

    1) Please check your server error log if any internal server error happened.
    2) Check any error is logged in your browser console ( Press F12 )

    Also, share us the CSV you are importing and the Import error log which can be found under Woocommerce>Status>Logs>csv-import via support.

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