Import is not working

  • Resolved leslieannetd

    (@leslieannetd)


    6 years ago

    Hi @kerfred

    We started the import but nothing happens once we clicked the Start/Resume the import button. Is there something we missed? Please see this screen recording: http://kitchensofsurrey.internet-systems.co.uk/wp-content/uploads/2018/04/import-not-working-1.mp4

    We actually did this step to connect our database:
    -Another solution is to copy the Drupal database on the WordPress database:

    export the Drupal database to a SQL file (with phpMyAdmin for example)
    import this SQL file on the same database as WordPress
    run the migration by using WordPress database credentials (host, user, password, database) instead of the Drupal ones in the plugin settings.

    Can you tell us what is wrong? Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kerfred

    (@kerfred)

    6 years ago

    Please select “Log auto-refresh” and tell me what is written in the log.

    Thread Starter leslieannetd

    (@leslieannetd)

    6 years ago

    Hello @kerfred

    I opened a ticket on your support site since there are custom fields and data on the Drupal site, so we assumed that this can be done using the premium version of the plugin. Am I correct?

    Thank you!

    Plugin Author Kerfred

    (@kerfred)

    6 years ago

    Yes correct.

Viewing 3 replies - 1 through 3 (of 3 total)
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