Title: Import hanging
Last modified: June 4, 2018

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# Import hanging

 *  Resolved [lmilesw](https://wordpress.org/support/users/lmilesw/)
 * (@lmilesw)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-hanging/)
 * When I try to import users it just hangs and doesn’t import anything.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mujeebur](https://wordpress.org/support/users/mujeebur/)
 * (@mujeebur)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-hanging/#post-10363974)
 * Hi [@lmilesw](https://wordpress.org/support/users/lmilesw/),
 * Kindly ensure that the CSV is UTF-8 encoded. If the issue persists, kindly share
   us the CSV and WooCommerce fatal error log (WooCommmerce>Status>Logs) via support
   link [here](https://www.xadapter.com/product/wordpress-users-woocommerce-customers-import-export/).
 *  Thread Starter [lmilesw](https://wordpress.org/support/users/lmilesw/)
 * (@lmilesw)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-hanging/#post-10366858)
 * Thanks for the suggestion. I found it was a conflict with vestiges of a plugin
   I had installed at one time. All is OK now.
 *  [mujeebur](https://wordpress.org/support/users/mujeebur/)
 * (@mujeebur)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-hanging/#post-10367269)
 * Hi [@lmilesw](https://wordpress.org/support/users/lmilesw/)
 * Could you please [leave a review](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/?filter=5#new-post)
   if plugin/support was helpful.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Import hanging’ is closed to new replies.

 * ![](https://ps.w.org/users-customers-import-export-for-wp-woocommerce/assets/
   icon-256x256.gif?rev=3065206)
 * [Export and Import Users and Customers](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [mujeebur](https://wordpress.org/support/users/mujeebur/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/import-hanging/#post-10367269)
 * Status: resolved