Title: Import Functionality Not working
Last modified: August 30, 2016

---

# Import Functionality Not working

 *  [rhinogroup](https://wordpress.org/support/users/rhinogroup/)
 * (@rhinogroup)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/import-functionality-not-working/)
 * So we are building a new website and they want to be able to locate retailers
   directly on the site.
 * We installed Simple Locator because we liked the beautiful interface and such.
   We are trying to import a bunch of records to the site but the importer is convinced
   that all files are not CSVs. I have tried every single CSV type(MAC,MSDOS, etc…).
   None of them will work for some reason.
 * I even downloaded the test CSV included with the extension and it doesn’t work
   either. I literally downloaded the csv and then reuploaded it without changing
   the file.
 * Something seems to be buggy.
 * We are using simple locator version 1.4.0 on PHP 5.4.
 * Do you have any thoughts on how to fix it?
 * [https://wordpress.org/plugins/simple-locator/](https://wordpress.org/plugins/simple-locator/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Kyle Phillips](https://wordpress.org/support/users/kylephillips/)
 * (@kylephillips)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/import-functionality-not-working/#post-6531752)
 * Is the CSV something you could share?
 * You can contact me via email on the plugin website (form at the bottom of the
   page).
 * [https://locatewp.com/](https://locatewp.com/)
 *  Thread Starter [rhinogroup](https://wordpress.org/support/users/rhinogroup/)
 * (@rhinogroup)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/import-functionality-not-working/#post-6531755)
 * I submitted the contact form with the necessary CSV files linked. I also provided
   the admin credentials for the site for you to test. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Import Functionality Not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/simple-locator_279078.svg)
 * [Simple Locator](https://wordpress.org/plugins/simple-locator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-locator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-locator/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-locator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-locator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-locator/reviews/)

## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 2 replies
 * 2 participants
 * Last reply from: [rhinogroup](https://wordpress.org/support/users/rhinogroup/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/import-functionality-not-working/#post-6531755)
 * Status: not resolved