Title: Import function not working Last modified: September 19, 2018 --- # Import function not working * Resolved [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 10 months ago](https://wordpress.org/support/topic/import-function-not-working/) * Hello, * when I click on the “prepare import (or export)” the frame opens my own website inside the frame (as shown here – [http://cyyxc.net/wp-content/uploads/2018/09/stol2.jpg](http://cyyxc.net/wp-content/uploads/2018/09/stol2.jpg)) * Cannot figure it out. Thanks for your help. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/import-function-not-working/page/2/?output_format=md) [→](https://wordpress.org/support/topic/import-function-not-working/page/2/?output_format=md) * Plugin Author [Robert Seyfriedsberger](https://wordpress.org/support/users/harmr/) * (@harmr) * [7 years, 10 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10704580) * It is likely that your WordPress installation is configured very stricly and does not allow direct access to PHP files in wp-content folder, which is needed for the import/export feature (at least with free 3.12.1 and pro v3.1) – with Maps Marker Pro v4.0 this will change (no direct access is needed anymore). * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 10 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10704612) * Thank you for the quick answer. Is there anything I can do? Can’t really find any topics apart from how to block direct access. * Plugin Author [Robert Seyfriedsberger](https://wordpress.org/support/users/harmr/) * (@harmr) * [7 years, 10 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10704622) * Try disabling all other plugins to at least verify if the issue is caused by a plugin conflict. If not, I`d suggest to ask your hoster for support to check why direct access to PHP files in /wp-content/plugins/leaflet-maps-marker/ is blocked. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10706859) * Thank you. I tried to disable plugins before to no avail. My hosting provider informed me that there is no default blocking so that cannot be it too. * Plugin Author [Robert Seyfriedsberger](https://wordpress.org/support/users/harmr/) * (@harmr) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10707781) * It could also be that direct access to php files is blocked in your .htaccess file in root or folder /wp-content * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10707820) * Hi. Deleted .htaccess altogether but sadly still nothing. * Plugin Author [Robert Seyfriedsberger](https://wordpress.org/support/users/harmr/) * (@harmr) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10707851) * well, you can create a test.php file with `` as content and place it e.g. in `/wp-content/` or `/wp-content/leaflet-maps-marker/` folder– then try to access it – if it shows the same error, some configuration on your server blocks the direct access to the file. I named all known configs I know about – my best guess is that the hoster has missed to check a configuration or security layer. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10708625) * Hello, access it simply by going to the [http://cyyxc.net/wp-content/test.php](http://cyyxc.net/wp-content/test.php)? Also, I don’t have anything like /wp-content/leaflet-maps-marker/ but it is in the plugins folder. Also, just in case, I am using the PRO version. When I try to access [http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php](http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php) everything seems fine too. So maybe the problems are permalinks? * I have just now noticed that the plugin says Warning: the permalinks for the Maps Marker Pro API endpoints are not working correctly which means markers cannot be displayed and API links will not work. To fix this, please navigate to Compatibility Settings and add [http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/](http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/) folder to the option “Permalinks base URL”. * Anytime I try to add the link as suggested the error gives a longer URL with more “0/wp/maps/geojson/layer/”. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10708626) * Hello, access it simply by going to the [http://cyyxc.net/wp-content/test.php](http://cyyxc.net/wp-content/test.php)? Also, I don’t have anything like /wp-content/leaflet-maps-marker/ but it is in the plugins folder. Also, just in case, I am using the PRO version. When I try to access [http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php](http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php) everything seems fine too. So maybe the problems are permalinks? * I have just now noticed that the plugin says Warning: the permalinks for the Maps Marker Pro API endpoints are not working correctly which means markers cannot be displayed and API links will not work. To fix this, please navigate to Compatibility Settings and add [http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/](http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/) folder to the option “Permalinks base URL”. * Anytime I try to add the link as suggested the error gives a longer URL with more “0/wp/maps/geojson/layer/”. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10708627) * Hello, access it simply by going to the [http://cyyxc.net/wp-content/test.php](http://cyyxc.net/wp-content/test.php)? Also, I don’t have anything like /wp-content/leaflet-maps-marker/ but it is in the plugins folder. Also, just in case, I am using the PRO version. When I try to access [http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php](http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php) everything seems fine too. So maybe the problems are permalinks? * I have just now noticed that the plugin says Warning: the permalinks for the Maps Marker Pro API endpoints are not working correctly which means markers cannot be displayed and API links will not work. To fix this, please navigate to Compatibility Settings and add [http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/](http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/) folder to the option “Permalinks base URL”. * Anytime I try to add the link as suggested the error gives a longer URL with more “0/wp/maps/geojson/layer/”. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10708631) * I can’t seem to post a long reply here. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10708638) * Hello, access it simply by going to the [http://cyyxc.net/wp-content/test.php](http://cyyxc.net/wp-content/test.php)? Also, I don’t have anything like /wp-content/leaflet-maps-marker/ but it is in the plugins folder. Also, just in case, I am using the PRO version. When I try to access [http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php](http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php) everything seems fine too. So maybe the problems are permalinks? * I have just now noticed that the plugin says Warning: the permalinks for the Maps Marker Pro API endpoints are not working correctly which means markers cannot be displayed and API links will not work. To fix this, please navigate to Compatibility Settings and add [http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/](http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/) folder to the option “Permalinks base URL”. * Anytime I try to add the link as suggested the error gives a longer URL with more “0/wp/maps/geojson/layer/”. * EDIT: sorry, all the messages suddenly appeared. - This reply was modified 7 years, 9 months ago by [charlesmat](https://wordpress.org/support/users/charlesmat/). * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10708640) * Hello, access it simply by going to the [http://cyyxc.net/wp-content/test.php](http://cyyxc.net/wp-content/test.php)? Also, I don’t have anything like /wp-content/leaflet-maps-marker/ but it is in the plugins folder. Also, just in case, I am using the PRO version. When I try to access [http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php](http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php) everything seems fine too. So maybe the problems are permalinks? * I have just now noticed that the plugin says Warning: the permalinks for the Maps Marker Pro API endpoints are not working correctly which means markers cannot be displayed and API links will not work. To fix this, please navigate to Compatibility Settings and add [http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/](http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/) folder to the option “Permalinks base URL”. * Anytime I try to add the link as suggested the error gives a longer URL with more “0/wp/maps/geojson/layer/”. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10708645) * Hello, access it simply by going to the [http://cyyxc.net/wp-content/test.php](http://cyyxc.net/wp-content/test.php)? Also, I don’t have anything like /wp-content/leaflet-maps-marker/ but it is in the plugins folder. Also, just in case, I am using the PRO version. When I try to access [http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php](http://cyyxc.net/wp-content/plugins/leaflet-maps-marker-pro/test.php) everything seems fine too. So maybe the problems are permalinks? * I have just now noticed that the plugin says Warning: the permalinks for the Maps Marker Pro API endpoints are not working correctly which means markers cannot be displayed and API links will not work. To fix this, please navigate to Compatibility Settings and add [http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/](http://cyyxc.net/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/wp/maps/geojson/layer/0/%20/wp/maps/geojson/layer/0/) folder to the option “Permalinks base URL”. * Anytime I try to add the link as suggested the error gives a longer URL with more “0/wp/maps/geojson/layer/”. * Thread Starter [charlesmat](https://wordpress.org/support/users/charlesmat/) * (@charlesmat) * [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/#post-10709697) * I got it. I tried to ignore the message altogether and just left [http://cyyxc.net](http://cyyxc.net) in it and now everything works. Cheers. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/import-function-not-working/page/2/?output_format=md) [→](https://wordpress.org/support/topic/import-function-not-working/page/2/?output_format=md) The topic ‘Import function not working’ is closed to new replies. * ![](https://ps.w.org/leaflet-maps-marker/assets/icon.svg?rev=970936) * [Leaflet Maps Marker (Google Maps, OpenStreetMap, Bing Maps)](https://wordpress.org/plugins/leaflet-maps-marker/) * [Frequently Asked Questions](https://wordpress.org/plugins/leaflet-maps-marker/#faq) * [Support Threads](https://wordpress.org/support/plugin/leaflet-maps-marker/) * [Active Topics](https://wordpress.org/support/plugin/leaflet-maps-marker/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/leaflet-maps-marker/unresolved/) * [Reviews](https://wordpress.org/support/plugin/leaflet-maps-marker/reviews/) * 16 replies * 2 participants * Last reply from: [Robert Seyfriedsberger](https://wordpress.org/support/users/harmr/) * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/import-function-not-working/page/2/#post-10711343) * Status: resolved