• Resolved ehsan1111

    (@ehsan1111)


    Hi, Is there any chance to import tickets from “WP Support Plus Responsive Ticket System”?
    thank you.

    • This topic was modified 3 years, 8 months ago by ehsan1111.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Unfortunately we don’t. I am curious though why you are looking to make the change from that system.

    Thanks very much – I rally wish I had better news for you on this request.

    Thread Starter ehsan1111

    (@ehsan1111)

    Because you are a better option. Especially in support
    Less than an hour’s response to my topic tells everything.

    Thank You. I hope you have good news for me in the next post.

    Plugin Author awesomesupport

    (@awesomesupport)

    Ah, thanks for the feedback. I just went to their profile and saw that they are trying to move all customers to a new helpdesk called SupportCandy. Do you know the reason for that? Maybe if other customers are looking to move away we can create an importer – so far you’re actually the first one to request one. But hopefully if others have to move to a new helpdesk they might contact us and we’ll get a critical mass of requests that make it worthwhile to write an importer.

    Thanks again for the feedback.

    Thread Starter ehsan1111

    (@ehsan1111)

    On my behalf: Of course SP+ is a really good plugin, and not only I, many users have trusted for years. but after the last major update, many users were disappointed and this new movement, this disappointment was further increased. We can see the new and old plugins are exactly the same, these changes are accompanied by poor support for RTL.

Viewing 4 replies - 1 through 4 (of 4 total)
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