Hi @jaroslawistok,
Hope you are doing well. Sorry for the inconvenience caused.
It seems really very strange. We have tried to import on our site and it is working well.
Can you please share the CSV file here? So that we can check with that on our side as well. And find out the issue.
Let us know the update. Thanks!
Do you mean that exported file? There just 993 links in csv form. The problem is there is no export file from because this is not available for prettylinks. there are 995. I can’t check one for one such amount of links 🙂
Hi @jaroslawistok,
Can you please export links from Pretty Links? And share the CSV file with us by using Google Drive or another way. So we can download that file and check with that file on our side.
Let us know. Thanks!
I think you as author know that prettylink doe’s not have an export function.
I meant in free version there is no export available by prettylinkas 🙂
Hi @jaroslawistok,
Thanks for your valuable update.
Yes, I know on the Free version there has no export option. However, I will check this with our Team. If we get any issues, definitely we will fix them. And after fixing this we will inform you, don’t worry.
Have a good day!
I remember that you have such option by installing your plugin that it import from pretty links.
But I guess when deinstalling all data will stay in database so by reinstalling it will not import. Yes?
Hi @jaroslawistok,
Yes, we have the option to import all links with a few clicks from PrettyLinks to BetterLinks.
After uninstalling and then reinstalling you will get your previous links into your site as well.
Let us know if you have any other queries.
Thanks!
I am confused now.
If I reinstall will the option to import will be available or is then the database full, as now is.
How to deinstall clean?
I don’t even see how many links are on better link, only when exporting and seeing how many csv entries are there 🙁
I tied, deinstalled and as afraid all links are there as before without startimport from pretty links. 716 will be exportet but on prettylinks are meanwhile 724, Difference even bigger now.
Hi @jaroslawistok,
It seems really very strange. We need to check this issue.
I am requesting you contact our team here. They will check and help you, don’t worry.
Thanks!
Hi @jaroslawistok,
Hope you are doing well.
We didn’t hear from you yet. We are looking forward to hearing from you. Let us know.
Thanks!
I sent a ticket to where you have posted a link to 🙂
Hello @jaroslawistok,
We have already got your ticket on our support system. One of our Support Representatives is already replied on your message. Please reply there to have a quick solution.
Thank you!
