Hi @marcroo
It is possible that the format of your CSV file is not correct. Have you used the example templates that you can download to update the points?
In any case, please feel free to open a ticket at contact@gamipress.com and add the CSV file to check the format you are using.
Best regards.
Hi Dioni,
Yes the template is exactly the one I download, in the template there are a few example with my ID, username and email, I upload this without make any changing but not work.
Hi @marcroo ,
It is possible that when modifying it, characters have been added or the “;” have been replaced. Please feel free to open a ticket contact@gamipress.com to check the format and data added to your file.
yes, it’s true. The problem was in the export need to export with the comma.
But anyway need to add the script here https://wordpress.stackexchange.com/questions/403246/use-a-hook-or-filter-or-overwrite-this-gamipress-function
Hi @marcroo
Thanks for your feedback.
Regarding the link to custom code, I’m sorry but at GamiPress we do not support customizations.
Best regards