Title: Import File Error
Last modified: August 19, 2016

---

# Import File Error

 *  [streetstealthla](https://wordpress.org/support/users/streetstealthla/)
 * (@streetstealthla)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/import-file-error/)
 * Before you can upload your import file, you will need to fix the following error:
 * Unable to create directory D:\Hosting\4850040\html/wp-content/uploads//2009/11.
   Is its parent directory writable by the server?
 * How Do I fix this problem????

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [henkholland](https://wordpress.org/support/users/henkholland/)
 * (@henkholland)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/import-file-error/#post-1288812)
 * In Admin under Settings/Other options you have specified a directory for uploads(
   being “uploads” and also selected the option to save in directories based on 
   year/month system).
 * So either you make these directories writable with the help of an ftp program
   and set (chmod) them to 0755 or even 0777 or you deselect the year/month option(
   AFTER backing up your uploads!!) and ofcourse your directory “uploads” has still
   to be writable , 0755 or 0777 .
 * In an ftp program click with the right mous ebutton on the directory and select
   properties.
 *  Thread Starter [streetstealthla](https://wordpress.org/support/users/streetstealthla/)
 * (@streetstealthla)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/import-file-error/#post-1289021)
 * Thanks alot for the reply.
 * But, I have tried the 0755 and 0777 chmod method. nothing seems to help it. and
   the deselecting of the year. How is this done???
 *  Thread Starter [streetstealthla](https://wordpress.org/support/users/streetstealthla/)
 * (@streetstealthla)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/import-file-error/#post-1289041)
 * I also added the 11 folder to the uploads folder in “2009”
 * and now i recieve this error:
 * The uploaded file could not be moved to D:\Hosting\4850040\html/wp-content/uploads//
   2009/11.
 * ?????????????
 *  [henkholland](https://wordpress.org/support/users/henkholland/)
 * (@henkholland)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/import-file-error/#post-1289051)
 * Oh, I think this is over my head too. It only leaves the strange double // in
   uploads//2009/11
    Your path under Admn/Settings is wp-content/uploads ? without
   a trailing / so NOT wp-content/uploads/ ?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Import File Error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [henkholland](https://wordpress.org/support/users/henkholland/)
 * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/import-file-error/#post-1289051)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics