Title: Import FB comments doesn’t work Last modified: February 14, 2017 --- # Import FB comments doesn’t work * Resolved [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/) * Hello, * Importing FB comments doesn’t work anymore. * FB has blocked my account, asking me to put my real name and I did it. Then the plugin stopped working so I had to remove and add my FB account again, and reauthorize my FB account. * Posting automatically works, but importing comments doesn’t work anymore from that moment. * Maybe a bug, or did I miss something? Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/page/2/?output_format=md) [→](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/page/2/?output_format=md) * Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/) * (@nextscripts) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8805518) * Will it work if you click “Import comments” button manually? * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8807771) * Where is the “import comments” button ? I searched everywhere but I can’t find it. * Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/) * (@nextscripts) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8807792) * ![](https://i0.wp.com/www.nextscripts.com/images/sc/website-sc-017.png) * Here: [http://www.nextscripts.com/snap-features/auto-import-comments-from-facebook-and-twitter/](http://www.nextscripts.com/snap-features/auto-import-comments-from-facebook-and-twitter/) * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808045) * I can assure you I don’t have that button in my admin section. And I’m using Version 3.7.15 of SNAP. * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808084) * Here is a screenshot : * [http://images1.hiboox.com/images/0717/6712c3bafcce02071066554b25b4afec.jpg](http://images1.hiboox.com/images/0717/6712c3bafcce02071066554b25b4afec.jpg) * ![screenshot](https://i0.wp.com/images1.hiboox.com/images/0717/6712c3bafcce02071066554b25b4afec. jpg) - This reply was modified 9 years, 4 months ago by [spespam](https://wordpress.org/support/users/spespam/). * Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/) * (@nextscripts) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808099) * Did you check the link with instructions? – [http://www.nextscripts.com/snap-features/auto-import-comments-from-facebook-and-twitter/](http://www.nextscripts.com/snap-features/auto-import-comments-from-facebook-and-twitter/) * Do you have “Comments Import” activated in both- plugin general settings and each network settings? * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808236) * Yes, I did follow the instructions. * Here are the screenshots. I’m trying to import FB comments only. * [http://images3.hiboox.com/images/0717/ce184e58bc414dde0a1b2c20e589704e.jpg](http://images3.hiboox.com/images/0717/ce184e58bc414dde0a1b2c20e589704e.jpg) * [http://images3.hiboox.com/images/0717/8ae84977f91320b72cdc078f89d0fc91.jpg](http://images3.hiboox.com/images/0717/8ae84977f91320b72cdc078f89d0fc91.jpg) * Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/) * (@nextscripts) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808359) * Can I see the full (with the “posted” link) screenshot from the same Facebook account in the “Edit Post” ? * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808488) * Sorry, I don’t understand what you want exactly. * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808561) * Maybe this is what you ask ? * [http://images4.hiboox.com/images/0717/8d39137c3f4150e7f43f36ae7415af69.jpg](http://images4.hiboox.com/images/0717/8d39137c3f4150e7f43f36ae7415af69.jpg) * Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/) * (@nextscripts) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808569) * This one: [https://snag.gy/6vmYFX.jpg](https://snag.gy/6vmYFX.jpg) - This reply was modified 9 years, 4 months ago by [NextScripts](https://wordpress.org/support/users/nextscripts/). * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808637) * The thing is I don’t have that button in my admin page. * The full screenshot is the one I sent to you. If you look at the right side, the screenshot is full. * Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/) * (@nextscripts) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808679) * Sorry, but it’s not full. * Your screenshot is missing the whole top row with label, “Posted” link and buttons. * [https://snag.gy/d6ImDB.jpg](https://snag.gy/d6ImDB.jpg) * ![](https://i0.wp.com/i.snag.gy/d6ImDB.jpg?ssl=1) * Plugin can import comments from the post made by the plugin. If you don’t have the “Posted on….” link, it means plugin did not make a post to Facebook have nowhere to import comments from. * If you don’t even have the “Post to Facebook” button, it means your WP post is not even published. * PS: Just to avoid a confusion. This screenshot is from the WordPress “Edit Post” page of existing post that was previously autoposted by the plugin. - This reply was modified 9 years, 4 months ago by [NextScripts](https://wordpress.org/support/users/nextscripts/). * Thread Starter [spespam](https://wordpress.org/support/users/spespam/) * (@spespam) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808802) * Here is the full screenshot. * [http://images3.hiboox.com/images/0717/c827e6e36fad8d7d95246dc4c7352d8b.jpg](http://images3.hiboox.com/images/0717/c827e6e36fad8d7d95246dc4c7352d8b.jpg) * And here is what I have in the Log/History. There are no errors, the last post was posted of FB and Twitter. But no comments imported. * [http://prem0.hiboox.com/images/0717/3e63d718228d8d99442bd6c11056b449.jpg](http://prem0.hiboox.com/images/0717/3e63d718228d8d99442bd6c11056b449.jpg) * Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/) * (@nextscripts) * [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/#post-8808825) * That screenshot is from the PLUGIN SETTINGS. * Please read the last line in my previous response. * > PS: Just to avoid a confusion. **This screenshot is from the WordPress “Edit > Post” page** of existing post that was previously autoposted by the plugin. Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/page/2/?output_format=md) [→](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/page/2/?output_format=md) The topic ‘Import FB comments doesn’t work’ is closed to new replies. * ![](https://ps.w.org/social-networks-auto-poster-facebook-twitter-g/assets/icon- 256x256.png?rev=1106267) * [NextScripts: Social Networks Auto-Poster](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/) * [Frequently Asked Questions](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/#faq) * [Support Threads](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/) * [Active Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/unresolved/) * [Reviews](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/reviews/) * 20 replies * 3 participants * Last reply from: [bibliata](https://wordpress.org/support/users/bibliata/) * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/import-fb-comments-doesnt-work/page/2/#post-8820110) * Status: resolved